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January 2024 by Marlo Ferguson
I don’t like the customer service or the employees because they treated me like a criminal, they was racially profiling me, also I find it insulting to speak in different language if no bilingual customers were standing in there. therefore please save y’all time do not I repeat shop here
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November 2023 by Luz Hernandez
I called to ask if they bought Windows 7 and 8 laptops, they told me no, only 10 or 11, but maybe they could buy them based on the conditions. I spoke with José when I arrived, they didn't even see them, they told me no, no, I said only 10. and 11 they only had me go back, I was carrying my baby and my child. I don't recommend it from the beginning. You told me no on the phone so I wouldn't have to go to the store so that in the end they wouldn't even see them.
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December 2022 by Elisa ruiz
Excellent customer service! Always get well taken cared of and extremely thankful for Arleth for being the sweetest person . If i could give more than 5 stars i would!!
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December 2022 by ruben garcia
Very Good Customer Service, Arleth Was fast and helpful with my purchase will definitely be coming back .
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December 2022 by Mariela Bedolla
Thanks, Arly for your help!
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August 2022 by Francisco Avellaneda
Worst service I’ve gotten so far. I’ve purchased plenty of firearms from lots of different places and apparently I couldn’t buy one from here because it looked like “I was going to buy it for my homeboy” according to the guy that attended me. Nothing but fake reviews on this pawn shop the customer service is horrible as well I do not recommend coming here
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November 2021 by Franki A
Worst service I’ve gotten so far. I’ve purchased plenty of firearms from lots of different places and apparently I couldn’t buy one from here because it looked like “I was going to buy it for my homeboy” according to the guy that attended me. Nothing but fake reviews on this pawn shop the customer service is horrible as well I do not recommend coming here
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November 2021 by Mr. ss
Worst service I’ve gotten so far. I’ve purchased plenty of firearms from lots of different places and apparently I couldn’t buy one from here because it looked like “I was going to buy it for my homeboy” according to the guy that attended me. Nothing but fake reviews on this pawn shop the customer service is horrible as well I do not recommend coming here
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October 2020 by joe h melton jr
friendly, good price
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January 2020 by Candy Williams
Great customer service from Amy Moore, she literally answered my questions before I could ask the process was quick and easy
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January 2020 by jj midnite
friendly, good price
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December 2019 by Rod Keels
Jensen Drive is pawn shop heaven. There are three or four pawn shops within a half a mile of each other. This one is the best. The showroom is well lighted with shiny floors (see my store interior photo).
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September 2019 by David Gordon
Very helpful in that they made a few phone calls and found the item I needed. I highly recommend Cad America Pawn for everyone who wants to save money. ?
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August 2019 by Joshua O'Bryant
***WARNING There is another cash america just futher down. They offer more and are interested in their customers. DONT USE THIS ONE!!! This place is trashy. Has lowballing employee's. They withheld my goods due to me using my L.T.C as a form of identification. Withheld my firearm, my gold bracelet and wouldn't allow me to use their services. House Bill 2739 went into effect on September 1, 2015. What this does is amend the Business and Commerce Code which now requires Texas businesses to accept a Texas Concealed Handgun License as a valid form of personal identification for access to goods, services, or facilities. I have contacted corporate and expect to be heard. I would like to have my things back for free due to the interest and the fact that they withheld my goods and refused me service due to my choice of i.d.
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July 2019 by Anadeli Rojas
Great customer service! Manger is really good! Helps me out all the time!
