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December 2023 by Daimien Taylor
Insulting offers. Brought in a Samsung Galaxy Z Fold 3 in great condition, unlocked with case and screen protectors and was only offered $50 TO SELL IT. Let me remind you, I ONLY needed to pawn it till Wednesday to cover some last minute bills..... then the lady wanted me to show a receipt saying that its paid off. I returned and say it would make you look rather stupid to see that I paid $500 + tax for the phone not even 30 days ago and to offer me a insulting offer like that. Lady had NO clue what she had in her hands, be careful where you take your hard earned stuff. Went to EZ Pawn on Cook Road and got way more than what I was asking for and should be expected if the phone is more than $450 used. Never returning again. I would prefer the woman to deny me than to offer me such Insulting offers, no respect for other people's stuff
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August 2023 by Michael Thompson Jr
Ed was really nice and very understanding. He help me out and made my day whole lot better than what it was before I walk into the pawn shop
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April 2023 by Rose B.
I have been a customer for more than 11 years. I asked for a one day extension and management denied the extension. I have never "lost" an item. In bad times I have had to extend my loan many times, paying more than the item was worth cost wise. I don't know if their is new ownership, or just new management, but that is not way to treated trusted customers.
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March 2022 by jcsoliac
Me and my two young boys went to browse the video game section and after a few minutes I decided to purchase a loose DVD that had a yellow clearance label that read 49 cents. As we got ready at the counter I put 50 cents and the employee ask another employee how much for the item he said $1. I directed him to the 49 cents clearance tag on the item and he lied an stated people bring in items with tags all the time. I immediately said no thank you and told my boyz let's go. Yes the store did have many items with the same 49cents clearance tag and yes their was a guy selling an old camera for $30 n they gave him a hard time imagine the headache they gave the multiple 49 cents individuals. I hate liars and people who don't honor their prices. Avoid this location they will charge you more and low ball you on your items by making it seem like they are doing you a favor by paying you less then the item's worth.
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October 2020 by The Real Mamacita
Very very bad store. I purchased a 40 inch tv from this store and it seemed so good I the store. When I got home, it worked well for a few hours and all of a sudden, the audio stopped and it kept doing that every time. It is so wrong that I spend so much money just to get home and it was worthless. They totally refused to take this tv or even exchange it talking About, I didn’t get the Warranty, WHY DO YOU GUYS SELL BROKEN STUFF? Very dishonest and a huge scam. I will never advice anyone to buy from them and I will never buy from them ever again, very bad!
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October 2020 by Jair Rangel
Bad customer service the guy got mad just cause i asked him how old i had to be to sell my handgun and i said i was younger and he gave ne a attitude
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June 2020 by Maydelis Vazquez
(Translated by Google) Excellent atention .(Original)Muy buena atención .
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June 2020 by Cesar's Palace Ent.
Great place to find deals and great staff ?
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April 2020 by Darlene Banks
Good place will work with you
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November 2019 by TEXAS RANGER.
They really got me good, they sold me a pair of beats ep for 70$ when they are 70$ BRAND NEW, and they don't offer any refunds for their costumers, check the original price of anything before buying from here, they will get you bad
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February 2018 by Dale Weaver
Generally this location the times I was there have been pleasant. Yesterday I spoke to the Manager that gave me a price to sale an item I no longer needed. Today I cleaned it up and took it in to sale (not pawn). Unfortunately the manager was not present so I had to deal with the Assistance Manager. This individual is professional yes but not courteous in fact extremely condescending in a professional manner. She also attempted to use words that were not used on a daily basis in an attempt to make her appear superior but in the end only made her look pathetic. I will continue to visit the location but will leave if this person is on the floor. Once the Manager returns I will be register a complaint.
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June 2017 by Lucian Anderson
Manager is great!!
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November 2016 by I Cook
The staff (not just a few, ALL of them) is great and they have an outstanding selection in merchandise. Though it looks small outside it spacious inside. After doing business here once I don't ever want to use any other place.
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October 2016 by Christian Africa
Awesome customer service don't know why I bothered with any other much cleaner than the ez pawn
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July 2016 by Erick Corvera
Very nice pawn, they treat me with priority an gave me a fair price on my items :-) ill recommend this pawn to who whant to be treaty very kindly and with a fair price!! ;-)
