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December 2023 by Elisabeth Deavila
With today experience, you deserve a “zero”!! Pawnshops are know for loan sharks, but you need to adapt to this generation and be more human!! Just like you told me, if you don’t like my price go to another pawnshop!! Well guess what , there is one in every corner now!! Your customer service is horrible!! Would Not recommend you to the neighborhood thief, where most likely all your merchandise comes from! Stop trying to lowball people selling their jewelry, it’s where your profit comes from!!!
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June 2023 by ratagris21
Good place to find a good selection of a variety of things. Picked a rifle case which I got a good price on. Staff greeted me when I came in. They were a bit busy and acknowledged that I was there interested in a few items behind the counter. Provided good customer service in answering my questions. I check with them frequently to see what's new in their inventory.
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June 2023 by Brooke C.
Let me put it this way... this is a great place to shop IF YOU'RE IN THE MARKET TO BUY YOUR OWN STUFF BACK!!!! My bicycle was stolen, sold here, and they made me pay 40% more than they gave the criminal for it in order for me to get it back. Thieves selling to thieves.
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April 2023 by Nicholas G.
I am very upset. This store was very unprofessional, the "Boss" or "Manager" is trying to hold an item that I intended to purchase. I was there in person, I saw the item, and was willing to pay the price. According to this rule they have that an employee Brandon had told me about, they (employees) are unable to make purchases on items that have not been available 14 days (on the shelf). Brandon was the employee trying to sell me these cards but instead the store wanted to hold them behind the counter and whoever the boss is wanted them for himself. Very disappointing, will not be going back any time soon.
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December 2022 by Tri hard
Bad customer service people don't even acknowledge you from the door
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September 2022 by YaYaz KITCHEN
Have my watch on Layaway, need more time. Won’t give me more time.Do you know how devastating it is to buy back an item that you own? your broke all the time and can’t make it so you ask for one more day and they can’t cause their ready to sell your stuff without any consideration of what your going through? Yeah now you know
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September 2022 by Wendy
One star cause I just don’t understand why I can’t get more time to pay back my own item that I own. You can keep my money I can keep my stars.
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September 2022 by Wendy Martinez
Need a better system for buying back items you own. Not fair of a system
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September 2022 by Wendy Adrien
Have my watch on Layaway, need more time. Won’t give me more time.Do you know how devastating it is to buy back an item that you own? your broke all the time and can’t make it so you ask for one more day and they can’t cause their ready to sell your stuff without any consideration of what your going through? Yeah now you know
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August 2022 by Mary Jane Tandy
I went in to pawn my ring's and when I went to pick them up they said I sold them which I didn't but they won't even work a deal with me to buy my stuff back I will never go there again if you go there be very careful they don't screw you over like they did me
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August 2022 by Lynda Miles
Great people work here and they try to help you...been dealing with them for years.....
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July 2022 by leslie rodriguez
My mom bought a doorbell camera for my house from this place.It didn't work. Took back the next day & the same guy that sold it to me acted like he'd never seen me before & denied that he was the one who sold it to me!refused a refund rudely.worst customer service
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April 2022 by JoJo Kay
Eddie here at Cash America Pawn is the GOAT. Got me a way better deal for a computer I paid almost $800 for. Every other pawn place is basura, trash. Come see Eddie at Cash America Pawn at 8342 Longpoint Rd Houston, TX 77055.
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March 2022 by Susan S.
Brandon and Charlie have great customer service. They got a lot of comic books, great video game selection.
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November 2021 by Abigail Berry-Youngblood
So happy I came to this Location ..Eddie was very helpful and gave me the best deal and I felt comfortable with my purchase. Glad I had his help