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March 2024 by Jon Barron
Bought an Xbox series x. They plugged it in and it seemed to work fine. Brought it home and put a game in and it sounded like a jet engine. Brought it back. The employee said I did not buy the POM warranty ($15). The warranty was never offered to me. This place is trash. They will rip you off. Avoid at all costs. There are better pawn shops out there. Almost bought an electric dirt bike there. Realized it was the same price for a new one at Walmart. Will not go back.
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March 2024 by Carlos Hernández
I recommend asking for Daniel! Very good customer service from you.
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January 2024 by T M
Customer service extremely bad staff horrible attitude don't greet customers very ugly attitude will not get my service again I suggest anyone go else were
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June 2023 by Antonio D.
If you're not African American you don't get greeted. They seemed to get bothered if you ask to see something. When you see they're ridiculous prices you won't want to shop there. Manager is always sitting down
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May 2023 by Birdie Armstrong
I always shop at Cash America on So. Main where is customer service is superb. Love the greeting I receive when walking into the store nearly 2-4 times a month. The District Manager Robert and Store Manager Nikko makes my shopping experience enjoyable. I’ve given them both a plaque because of their service and love they show for Ms. Birdie.
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May 2023 by Mark McWilliams
This place is a joke. For it to be a pawn shop and for everything they sale looks used and dirty they sure do charge way too much for there stuff. Everything is even more expensive than if you where to buy it new. I actually went inn looking for a good necklace and everything was over 800 dollars. Paid 300 at the mall for the same piece same and new! Plus on top of that I was never greeted when entering the store and noticed certain people where. Do better please.
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May 2023 by Ashley Chase
I’ve been coming to this location for about over a year and I absolutely love it, the ladies there are awesome, always greet me with a smile and assist me with all my needs, if they can’t they reach out to their manager (TaNiko) I believe is her name and she gets the job done no questions ask, hands down. This store is simply amazing.
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May 2023 by Jhabhari Edwards
Worst Experience I ever Had, The Ladies Are some the rudest People I ever encountered. If you want to get mean mugged & treated like Your a nuisance, This is the place for you
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May 2023 by Tracey M.
i absolutely loveeee this cash america location!!! the customer service is amazing, im always greeted when i walk in, and lets not mention how they always have good quality items for sale!
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May 2023 by Taj McWilliams
This place is a joke. For it to be a pawn shop and for everything they sale looks used and dirty they sure do charge way too much for there stuff. Everything is even more expensive than if you where to buy it new. I actually went inn looking for a good necklace and everything was over 800 dollars. Paid 300 at the mall for the same piece same and new! Plus on top of that I was never greeted when entering the store and noticed certain people where. Do better please.
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February 2023 by blackberry freinds
ALL FEMALES QND THE WERE ALL PATHETIC!!!! LIKE THEY HATED THEIR JOB!!! WOULDNT RECOMMEND THIS LOCATION....SOUTH MAIN, TO ANYONE!!!
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July 2022 by Gmail User
They’ll want to sell you broken dirty and unchecked items but wanna buy it damn near new. they avoid my questions when I ask my % for pawns. They then ask me if I’m selling or pawning and run the conversation away. As if people don’t work for pawn shops also. Was not trying to negotiate prices. Don’t honor the sticker dates that are supposed to be knocked down. Crooks here at this location. Will definitely be contacting someone about this place. They bought 2 AirPods from me one 2nd gen and one pair of pros. Only gave $45 for both but selling the 2nd gen for $70 and the pros for $90. They’re lucky I had some place to be otherwise I would’ve took my business elsewhere.
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May 2022 by Chelsey Schneider
The fact that I’ve worked for this company almost 5 years and know how it works it’s disheartening how uptight this particular store is the manager Fernando has no customer service whatsoever you would have more business if you knew how to conduct business. I needed some quick cash I took in a pair of Jordan retro 13s this man asked me how much I needed I only asked for $45 he offered me $30 need I remind you can sell these Jordan’s for well over a 100 even in a pawn shop! They were in great condition too. It’s frustrating because it was no negotiating he was just uptight and looked like he hated his job sir get another job and learn how to get customers to come in instead of being rude!
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October 2021 by Christopher Brown
Service was quick and hassle free. Prices were reasonable as well can't complain.
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September 2021 by Joseph J.
These people tried to charge me $140 to simply exchange a laptop I bought from them literally an hour ago. I paid $280 for the laptop but it was the wrong operating system. Not more than an hour later I went back to exchange it for another laptop that was cheaper than the one I bought. They told me that they could only exchange it up to 140 and that I'd need to pay the remaining balance. It's safe to say that I will be disputing this transaction.