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April 2023 by Jesse Cruz
Watch out when pawning things here when in need. They will openly admit that the serial number of the item you got returned doesn't match what was pawned , then proceed to lie about having camera footage "proving" it was the same item from over 6 months ago and deny me proof of the video.Never had an issue before this. Pretty sure they gave my item to someone else and have no way of covering for it. Still bad experience.While they have good sales if you can quality check what you buy.Go somewhere else to pawn, there's other stores in the same chain that have way better service.
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January 2023 by Luis Jimenez
Good pawn shop it's a good place
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August 2022 by Ranulfo “Ranulfo cat” Cat
Ive been in the hills
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July 2022 by Monique Cuevas
Deja was a a very nice and helpful worker she'helped me and I so appreciate that she deserves 6stars
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July 2022 by Harold Clark
Always gives low ball pricing for everything you're trying to pawn and sell prices on tools are over priced sometimes priced more than if you were to buy the tool brand new SMH
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March 2022 by Victor Ortuno
Great service overall alot of things to see in there they got tvs, tablets, guitars, jewelry, etc. Really recommend this place?
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March 2022 by Julian Sepulveda
Great pricing overall good policies and a feel good environment with a variety of tools jewelry etc
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March 2022 by Kevin M
Great customer service and they have a variety of stuff
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January 2022 by Vicente Cruz
be careful when buying. They offer you to pay an extended warranty. And they do not tell you that it does not have a guarantee, not 24 hours like the other pawnshop
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January 2022 by Rock Heart
I came in with eighteen carat gold jewelry to pawn, the lady tried to tell me it was 14 carat, luckily I had the receipt of sale ? ohhh I'm sorry is all they could say
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January 2022 by Secret Name
Erica the manager is RUDE! Very bad customer service on her part. She is stuck up and has bad attitude and gives you dirty looks.
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January 2021 by video editor
Closed prior to posted closing time.
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March 2020 by Elizabeth M.
Placed a TV on layaway on a working item and at time of pick up tested merchandise and item was not working properly at this time due to this matter requested my money back or another TV. Employee spoke to Manager who informed him that what could be done was cancel my last payment and then void the layaway, by doing this a 33% of my money would be kept which is $113 and change. They informed me that either it was this or nothing and that is because I didn't buy their POS warranty when I placed the layaway. Mind that I tested the Tv in the store not taking the merchandise out of the store at all yet the manager said no refund would be given it was either the cancellation of last payment and void of layaway or nothing at all. I contacted Corporate and open a case that can take up to 4 business days. At this moment I don't have merchandise due to it staying at the pawnshop and I did not get my money back because money is being held until Corporate decides if I will obtain a refund. Mind you TV was tested at time of final payment final purchase, this tv was tested in store never did it leave the store and yet The Manager Érica declined to refund my money on faulty merchandise. Do not place layaways on electronics at this location if it fails to work at the time of pick up they will want to keep your money one way or another. Very disappointed in this location!
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July 2019 by William B.
Jesus helped me. Was super great customer service. Had good prices. I spent quite a bit here and enjoyed the location a lot.
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September 2017 by Xie Yunliang
Lol they wanted like 45$ for a used ti 84 plus when you walk in 9/14/17 smells like paint chemicals very unsafe place to work shady environment. 2 stars because i was treated well.
