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March 2024 by Rene Karvounis
We have been customers for 8 years and this time when we handed my chain and cross in the lady broke my chain they said they would fix it but when we went to get my chain and cross back it wasn't the same chain they had changed it and when we said its not the same chain the female manager denied it made out that i don't know my own chain that ive been wearing for 29 years
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March 2024 by Tonnette Carter
I Love this pawn shop. Everyone is nices and friendly all the time.And knowable to what's going on in the store.
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August 2023 by Vanessa lopez
Please DO NOT COME HERE!! The manager does not know her products at all and she is just lazy to make a deal with made up policies so she won't help you. Do better
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January 2022 by Dumpster Dining
Store hours said they were open, employees inside, but doors were locked
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November 2021 by Evan Josiah
Store hours said they were open, employees inside, but doors were locked
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February 2021 by Evan Dover
Store hours said they were open, employees inside, but doors were locked
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May 2020 by Rod Keels
When I first walked into this pawn shop, I thought they were going out of business. Their inventory is very low. The store is in a good location across the freeway from Walmart on Freeport. They do have a good selection of jewelry and guns.The store associates were friendly. I'll be checking back in a couple of months to see if they have replenish their inventory.
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November 2019 by Joe B.
Since the San Jacinto location isn't listed I'll review it here. They sold me a broken ps4 remote control, then when I tried to trade it in they wanted me to pay the difference for another controller. 1 out of the 2 games didn't work either. Never going there again
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November 2019 by Fatima Kitt
I drove out of my way because I saw a piece of jewelry online that I wanted. I get there and no one greeted me. I waited for someone to approach me for over 5 minutes until I finally had to come out of my character and ask someone for their assistance. They’re lucky I had to come out of my way and that I really wanted that item or else they wouldn’t have gotten my business. I know one thing for sure, I WONT BE BACK. I honestly don’t recommend anyone else go there either.
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October 2019 by Jonathan Cervantes
They will leave the deepest scratch on any jewelry they test
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October 2019 by Tony Johnson
Friendly,an fast
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August 2019 by Trisha Puentes
I keep calling to renew my pawn and all they keep doing is hanging up on me
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December 2017 by Kathryn Campbell
Nice people to work with. Good company to help you re-establish credit.
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April 2017 by Gabriel Garcia
Assistant manager is very rude and the ladies too I went in to get a loan on something I bought from them they're suppose to lend u half of what u paid and they said they can't loan nothing on it I called corporate office they said they will call district manager Michael to take care of this and still nothing this is the worst store I ever been in
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January 2017 by Vicenta A.
This place is just very un organized. I came here one day while they were having a holiday special during December and I found an iPad 2 for around $75 it was indeed a good price so I decided to put it on layaway for Christmas. Later on that month I went back to pay it off and take it out and it turned out that it magically disappeared I was upset because how can an iPad just disappear from their items?unless they decided to re sell it for a higher price I felt scammed and it was a Christmas gift for my son so to find out that nobody in their staff knew what had Happened to it was indeed bad customer service.It isn't the first time something like this has happened with that store just the other day I had pawned my saw saw and they told me I wasn't on time to pay it off so they were planning on selling it the thing is I asked one of the employees their if they could give me a five day grace period and she said of course but it later turned out to be untrue. Again bad customers service.
