Cavender's Boot City has been a beloved destination for cowboy boots and western wear for over 50 years. Customers appreciate the wide selection of western clothing and boots, catering to both classic styles and the latest trends. Many reviews highlight the excellent customer service provided by the staff, with particular praise for employees like Nelly and Lawrence, who offer personalized assistance and make the shopping experience enjoyable. Nelly is noted for her help with sizing and style, while Lawrence, known as the "Houston Hat Guy," engages customers with his entertaining personality and expertise in hat fitting. While the store's friendly atmosphere and helpful staff are frequently commended, some customers express disappointment over the limited selection of certain items, such as cowboy boots for larger calves and specific hat accessories. Despite these concerns, the overall experience at Cavender's remains positive, with customers recommending the store for its quality products and dedicated staff. Whether shopping in-store or online, Cavender's continues to be a go-to choice for those seeking durable western wear.
Got myself and my boyfriend’s first pair of boots here, Nelly helped us out with sizing, fitting and style. She was such a gem, absolutely recommend her if you’re not sure what you’re getting! thanks nelly, you deserve a raise! <3
April 2024
The ladies may have been very rude at night,,but we understand. Long lines and closing time
