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August 2025 by Nia G
Worst branch they screw you over and don’t help even when they screwed up.
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July 2025 by Dr. Consuela Cooper
Poor customer service
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June 2025 by Jesse E.
Customer service is terrible, incompetent employees at entrance, rather than making things easier for customers they make it complicated to see someone. They have 45 min wait due to understaffed and restrooms closed to customers. P.s. ATM do not work. Its sad to have a large bank running this way.
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April 2025 by Karen
The service has always been bad and slow, and now to see the U.S.A and Texas flags being treated this way in addition to both ATMs not working is so sad
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April 2025 by G Ibarra
Only give one star but wish I could give zero. Three visits to take care of business. Excuses every time by obviously totally incompetent employees. Came in for third visit with them and still not resolved. Supposedly need additional information not told me by previous visit with them. Seems each time they make up something new to tell me. The same person is never available when I return. This branch needs a staff overhaul or be closed.
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March 2025 by Eddie Duran
ATM took the money but not sure if deposite or not. It just gave me a number to call back on.
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February 2025 by T Phillips
They were very helpful
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January 2025 by Jess chav
This has got to be the worst branch in Houston ! A bunch of incompetent employees! Six appts., once every week and never could open an account for me. VERY VERY , Pathetic and Disapointing!!
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December 2024 by Julian Cast
BE CAREFUL when getting out of this bank , I got chased to a near store and got window broken . Lucky they didn’t find the money
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September 2024 by luis lopez
I'm trying to call a specialist so I can find out way my account is closed. I called twice and rang but nobody pick up. Absolutely terrible customer service
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August 2024 by Irene Alvarez
I always bank at this Chase, and I am not happy with the number of ATMs at this location. More need to be added .
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June 2024 by Sam Laws
Walk up to the three atms to make a deposit. No one is in line.
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January 2024 by Barbara Tarver
Racists Manager and staff. Had an appointment scheduled, showed up early and was told my type of appointment needed 15 more mins. Smh
There was no consideration of my time there or my needs. I WILL NEVER GO TO THIS LOCATION AGAIN AND DO NOT RECOMMEND IT!
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November 2023 by Karina Alafita
It is a bank that you can find anywhere. Good deal, large parking.
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October 2023 by Barbara Ashley
Chase closed Monday October 2nd and Tuesday October 3rd 2023 and will not answer phones! WHAT IS GOING ON WITH CHASE AND WHY ARE THEY HIDING FACTS ABOUT ALL CHASE BANKS BEING CLOSED!
