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October 2023 by Barbara Ashley
Chase closed Monday October 2nd and Tuesday October 3rd 2023 and will not answer phones! WHAT IS GOING ON WITH CHASE AND WHY ARE THEY HIDING FACTS ABOUT ALL CHASE BANKS BEING CLOSED!
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March 2023 by sharon lamkin
Bad, when my son passed. They tired to keep his money, an not let me have it. Even though my name was not on his account. Had to get lawyer. I had death certificate, an was his mother. But lawyer got it for me. So I don't bank here but have to bring a friend he has an account here.
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March 2023 by cmarti03
Friendly staff, always willing to help each as and every time I’ve been there.
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February 2023 by javier r.
Worst chase in Houston. Would do 0 starts if I didn't have to click on one to post. From the service to the lack of ATMs
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December 2022 by Diana Recendiz
I went thru the Drive Thru to buy a money order. Only to have my driver license and debit card handed to a stranger. For a bank to have an employee make that type of mistake is unacceptable. An apology means nothing when my personal information was handed to a stranger. I'm not worried about the debit card because we all know the banks covers unauthorized transactions. I received my debit and driver license back, however I will never again deal with them thru the drive thru. This upset me to the point the that I am looking to bank with other banks and shut this account down!
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December 2022 by G good he xf F st ok c
Thank God I don't have a bank account with Chase because they're always always closed don't get a bank account with Chase cuz you'll never have access to your money only reason I go there is because I have to pay bills.
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November 2022 by Alma V
Worst experience.... too long for appts(one week?!).. no walk-ins... long wait on phone...Selecting another bank for sure...
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October 2022 by George Yarberry
Went in to change my beneficiary on my account and I was told it would be 2 weeks before I could talk to anyone. I think I'll just change banks!
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October 2022 by Paul Gantcher
Disrespectful bank, I kindly reminded them to not forgot to lower there flag in respect to the Queen & they told me “were not in England”
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July 2022 by Juan Velazquez
ATMs always broken or work extremely slow making you susceptible to getting robbed.
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June 2022 by yamiley herrera
I do not recommend scheduling a appointment with Julissa Perez , she’s not patient as well as rude & won’t help out much , won’t be coming to this place again especially when workers like her work there .
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April 2022 by Carol Sorola
Evelin L. Was very kind and helpful. Walked in and within in 2-3 minutes she was able to help me with my bank account information. If I had any questions, she’d answer them. She took her time with me, I didn’t feel rushed or anything at all. Thank you so much Evelin and Chase!
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October 2021 by Monyka Abeid (DIVAMM76)
U need appointmentsAnd there is no notary available the 2 weeks that I tried to find one.But yesterday was great I did notarized my papers and had great service
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October 2021 by Ed Martinez
Beware!! Bank Jugging will occur at this location! Officer present only services within branch, no outside security (although associates say he’s somewhere outside). Management has problems keeping ATM machines functioning.
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September 2021 by Christine Vo
I’ve been to many chase branches and I have always received great service. This branch is the biggest I have been to but only had ONE teller and manager. The manager Saul needs to work on properly staffing his branch and his customer service skills. As a manager Saul should TRY and help me resolve my issue but apparently you need an appointment and that’s all he had to say. It is unprofessional they do not have this posted anywhere (window or online) so I drove there for no reason. I called the customer service line and they were able to get what I needed done in less than 5 minutes. Manager Saul did not even mention this could be done over the phone. This branch does not meet Chase standards and needs to have quality control.
