Chase Bank is a renowned financial institution that offers a wide range of banking services, including checking, savings, mobile banking, and more. While the bank is known for its clean and professional environment, some customers have expressed concerns about the lengthy wait times for certain transactions, such as removing or adding a co-owner to a checking account. Despite these occasional delays, the bank's staff is often praised for their exceptional customer service. One customer, Cristina Herrera, went out of her way to commend a specific employee for their "warm, kind, and wonderful" assistance in handling a claim. Another customer, impressed by the friendly greetings and helpful guidance provided by employees AJ and Jacqueline, expressed their satisfaction with the process of opening a new direct deposit bank account. Overall, Chase Bank appears to be a reliable and customer-focused institution that strives to meet the financial needs of its diverse clientele.
Clean and professional but man-o-man does it take forever. We had an appointment to remove a co owner and add a co owner of one checking account. Some data points: Appt time 1PM. Arrived 12:50PM. Seen 1:25PM. Service done 1:55PM.
May 2024
I have a nice attitude from them Desdemona the Guard and Erick is a nice person and explains everything to you ?☺️
October 2023
Young lady name AJ greeted me at the door with a beautiful smile and was very helpful. She led me to Jacqueline who also did a great job helping me open my very first direct deposit bank account !!!!!! Great job ladies!!!!
