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July 2025 by Quan Nguyen
A Vietnamese banker lady was extremely rude to my dad just for asking a very simple question! Very poor customer service here.
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May 2025 by Alonso Gonzalez
Vivian Nguyen answered every question I had and provided the best service for my needs. Highly recommend her!!!
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March 2025 by Iván Montenegro
First and last time at this location.
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February 2025 by Ally
What kind of bank doesn’t have an atm? Super frustrating
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January 2025 by Hoang Tran
No atm available for months
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January 2025 by Lily N
Honestly, this location has the worst customer service ever. One of the Vietnamese banker with ponytail was yelling at an older woman for not knowing how much she needs to put in her account. Unprofessional and disrespectful. I saw and heard everything.
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November 2024 by Quang Du
Great customer service ! The staff here are very patient. Don’t know why they get some negative reviews here.
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October 2024 by tone p
This has been my go to bank for years. Love the employees here. Shout out to you ALL💜
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August 2024 by Vy Tran
I met the front desk or receptionist who name Jennie or Jenny, I don’t know cause she not introducing her name
Her attitude was so rude and mean her attitude ruined my day
If I can rate review for her I wish I can rate her minus star
Shame for Chase to hire her as a face for bank
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June 2024 by Jayden Rodriguez
Has to be one the worst banks i have ever associated with, will never open and account with chase ever again worst decision i ever made was opening an account.. go anywhere else!!!!!
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April 2024 by Christopher Manley
Don’t understand how there’s possibly a single negative comment pertaining to this location one phone call and a visit later and the service at this location and the interaction between multiple employees there was so amazing the fact that I was in and out in less than 10 minutes was even better But was so comfortable there wouldn’t have Minded staying longer. Probably the best interaction I’ve had with any bank in over 10 years
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April 2024 by Ian Bauer
I stopped by this afternoon to setup a wire transfer around 410pm. I was asked to wait in the lobby.
Around 450 pm I was told they can do the wire transfer at the teller window.
It’s rather nerve racking to scream a routing and account number through 2 inches of bullet proof glass. Transferring large sums of money by it self is stressful.
Mind you the branch manager, Michelle, refused to do the wire transfer and suggested I do it through the teller window at 450pm.
I spent more than 60 minutes at the bank for one wire transfer.
I had to sign my documents on the bullet proof glass window as the counter is so low.
Horrible customer service from the branch’s manager. This makes me want to start banking at a local credit union.
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February 2024 by Michael Nandín
I stood in line and the receptionist didn't help me because I don't speak English and she literally ran me off, being a customer for 5 years now, terrible service from this branch
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November 2023 by Rhonda Jaeger
Fast and friendly.
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November 2023 by Prashanthi Navin
Poor drive threw service …
