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January 2024 by Theresa Kamke
HORRIBLE! HORRIBLE HORRIBLE! Been at the branch since 1982 and these people do not help! Multiple bankers on my accounts then no banker assigned do not answer the phone you go into a messaging system talk to people in other countries.....the list is long.
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November 2023 by Alex McNaughton
Kate is the best! She made setting up my bush ess account fun. She answered all my questions and was not judgemental.
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May 2023 by Ada Pasasin
This morning I went to chase, which is in Sabo. I was attended by a lady (she seemed Asian) I only went to cash a check, she had a bad attitude, then she told me that my check was not appearing in the system, I have been working in the company for 14 years and for the first time time the check does not appear in the system. I called my company and they told me that it was not possible, so she told me the check is in the system. In truth, banks are disappointing us more and more, now I have to go to another bank to change my check, there is no point in going back there. I think that if she had wanted to help, we would have called the company to solve the problem. If I would have the option to put 0 stars that will put.
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February 2023 by Richard Alanis
2/3 ATMs were out of service and the remaining functional one was only able to disperse $5 bills
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October 2022 by Cyn Grisham
My son has a Chase account. He deposited a live paycheck into his account. They froze his entire account, not only the check, but all monies in his account. He cannot withdraw anything he had in the account before the deposit. They said there was a fraud alert on the company check due to his company changing their dba. Regardless as to the fact that the check cleared. Chase refuses to give my son access to his funds before the check in his account. THIS IS THEFT.
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September 2022 by Mayflower Hirami
Came inside to do a withdrawal from the atm, didn’t get the money but a number to call, the person sitting next to the atm’s is not helpful at all, the booth person rude as well, so when I tried to get the money that was marked as withdraw from the account, after they put it back she’s questioning which atm did you use? Because that one on the right ( Which I used)has been having issues, use the other one, so I asked the lady sitting next to atm’s why don’t you put a sign that this atm is not giving any money out? She’s like oh no we can’t do that because you can still make deposits on it, OH LORD!!! Wouldn’t be easier to type a sign with that information? Instead of wasting time at your unfriendly window?
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September 2022 by Chris Vasquez
Worst bank ever. Customer service on the phone is a total joke.
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April 2022 by Marigail C.
My bf and I recently opened an account with Chase. We went into the branch located at Beltway and 45 south. After only about two weeks we were locked out of our accounts and had no access to our money. I was told to call an 877 number but that got me nowhere. To make a long story short, I was sent on a wild goose chase not getting ANYWHERE. We went to the branch where we opened our accounts and they said they couldn't do anything. I was pissed that I even had to go up there. I have a cyst in my abdomen and an aortic aneurysm. I have no business getting angry or stressed but they didn't give a damn. And the "bank manager". Him on his high horse. I said the word damn and he said he wasn't going to tolerate that kind of language. What an idiot. Trying to play big man. Nobody gave a damn about our situation. We took ALL our money out of that worthless lying, thieving bank. They couldn't give us a reason why we were locked out of our accounts. NEVER AGAIN CHASE. NEVER AGAIN. And little man whose manager, grow up. You're not above anybody like you think and act like you are. Just a warning to everyone.
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January 2022 by George
Great place with great people. They manage both my personal and business banking. It is popular so sometimes there is a wait. Good service makes up for that.
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September 2021 by Kashif Khan
Never Answer the call, Manager called me and told me he is working on my issue and will get back soon, it's been 3 weeks I can't get a hold on him.
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April 2021 by Logan Vanek
This was the best experience I've had in a while!They employees and the lady that helped me open my account was really nice and funny, we had a conversation all while efficiently running through the process, it's very clean inside and the employees were kind in asking if we were waiting for something. i. loved. it.
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April 2021 by Cassi
Chase bank is TRASH. DO NOT BANK WITH THEM. They will make changes to your account with out notifying you. They closed my account due to “inactivity” with absolutely NO NOTICE I’ve been banking with them since I was 16. Them closing my account without my knowledge has caused me personal hardship I was expecting direct deposit just to find out my money has been sent back and now who knows how long I’ll be waiting. Worst bank ever. Save yourself and don’t let this bank waste your time bank some where else.
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March 2021 by I'm Too Strong For Your Own Good
Highly professional, well mannered, clean environment, the bankers and tellers are very polite towards they customers at all times. The employees evaluation at the bank, needs to be 95.5 percent.
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January 2021 by cassidy wright
Chase bank is TRASH. DO NOT BANK WITH THEM. They will make changes to your account with out notifying you. They closed my account due to “inactivity” with absolutely NO NOTICE I’ve been banking with them since I was 16. Them closing my account without my knowledge has caused me personal hardship I was expecting direct deposit just to find out my money has been sent back and now who knows how long I’ll be waiting. Worst bank ever. Save yourself and don’t let this bank waste your time bank some where else.
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December 2020 by Rudy Velasquez
Got robbed ther for the second time this year told the manager to look at the camera's he said that they don't work