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October 2022 by Cyn Grisham
My son has a Chase account. He deposited a live paycheck into his account. They froze his entire account, not only the check, but all monies in his account. He cannot withdraw anything he had in the account before the deposit. They said there was a fraud alert on the company check due to his company changing their dba. Regardless as to the fact that the check cleared. Chase refuses to give my son access to his funds before the check in his account. THIS IS THEFT.
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September 2022 by Chris Vasquez
Worst bank ever. Customer service on the phone is a total joke.
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September 2022 by Varsha Vilankar
Great place for office location. There used to be chase bank here earlier. But that has been closed. New bank has opened.The building houses various other businesses like the accountants, physicians, etc.
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August 2022 by Mayflower Hirami
Came inside to do a withdrawal from the atm, didn’t get the money but a number to call, the person sitting next to the atm’s is not helpful at all, the booth person rude as well, so when I tried to get the money that was marked as withdraw from the account, after they put it back she’s questioning which atm did you use? Because that one on the right ( Which I used)has been having issues, use the other one, so I asked the lady sitting next to atm’s why don’t you put a sign that this atm is not giving any money out? She’s like oh no we can’t do that because you can still make deposits on it, OH LORD!!! Wouldn’t be easier to type a sign with that information? Instead of wasting time at your unfriendly window?
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January 2022 by George
Great place with great people. They manage both my personal and business banking. It is popular so sometimes there is a wait. Good service makes up for that.
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January 2022 by leland-ortiz_2 plays
The don't care about people only money.
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December 2021 by Logan Vanek
This was the best experience I've had in a while!They employees and the lady that helped me open my account was really nice and funny, we had a conversation all while efficiently running through the process, it's very clean inside and the employees were kind in asking if we were waiting for something. i. loved. it.
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December 2021 by Cassi
Chase bank is TRASH. DO NOT BANK WITH THEM. They will make changes to your account with out notifying you. They closed my account due to “inactivity” with absolutely NO NOTICE I’ve been banking with them since I was 16. Them closing my account without my knowledge has caused me personal hardship I was expecting direct deposit just to find out my money has been sent back and now who knows how long I’ll be waiting. Worst bank ever. Save yourself and don’t let this bank waste your time bank some where else.
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December 2021 by I'm Too Strong For Your Own Good
Highly professional, well mannered, clean environment, the bankers and tellers are very polite towards they customers at all times. The employees evaluation at the bank, needs to be 95.5 percent.
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December 2020 by Haley Goodwin
I had an amazing experience that left me feeling safe and secure about switch to another bank. I needed a new account that was with a bank that is in more locations than just Texas. My husband may be traveling for a job and wants to make sure he has way to transfer me funds. Chase was a perfect bank and had many perks. One perk was working with Ms. Kate Barba!! She was fantastic and I highly recommend her to anyone looking for an account she was personable and professional and she knew what she was talking about. She really helped me better understand the perks of being with Chase. Thank you Kate for helping me feel good about my choice of switching banks!!
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February 2020 by MK
Fast business service. Thanks!
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January 2019 by Pat McCarragher
Used their enhanced ATM machine inside the main room of the bank to make a withdrawal of an odd amount. It's a sophisticated machine that can do almost anything a teller can. Impressive!
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February 2018 by Jazmine Rodriguez
Long wait times through the drive thru. And very rude individuals. Only one teller for all of these cars is just ridiculous.
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September 2017 by Jaydyn Reed
This is the nicest people I have ever meet.
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January 2017 by Ashley Charbonneau
Horrible wait only 2 teller and 9 cars waiting. Train more people to do more jobs