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February 2024 by Alberto Vargas
Outside Atm not working and security guard will not let you use the one at the front of the bank!This is unacceptable CHASE!
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February 2024 by Nene Malo
This branch Sucksoutside ATM's been out for a long time and the one at the entrance is locked out after hours so in an emergency don't count on getting your money here find another branch
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February 2024 by Jacob Smallwood
Great branch. Sergio was very thorough and helpful
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December 2023 by Jasmin G.
this location is always packed. they have 2 atm's and only 1 works. for being such a big bank its surprising that they dont fix their atms, instead theyd rather have a line of 10 cars on one ATM.
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September 2023 by Dark Aneurysms
What I'm going to say isn't just about this Chase bank, but other ones in my neighborhood. Why are so many Chase ATM's aren't working? I've been to a number of their ATM's and they're either broke down or you have to wrestle with some of them to work right, why? When is Chase going to get on the ball and fix their machines? You have commercials bragging about how good it is to be with Chase, when you have broken ATM's, I know you guys can do better than that, c'mon now, really? This is ridiculous.?
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May 2023 by MELANIE
I come to this location almost daily, I am always greeted by my name in the window or the tubes. The ladies and gentlemen working here are always so nice and give fast service. I am shocked reading all these 1 star reviews. No job is easy and not stressful. I think they are doing a great job.
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April 2023 by TRu-Florida 44
The drive-thru ? machines are a nightmare. Just recently had one of two ? removed, and the other is non-working. They could at the very least left a message on the screen stating out of order, at least the ? inside the business building between the front doors and the lobby works, except the card reader doesn't so your left with no banking service after hours. What a damm joke!
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April 2023 by Francisco Valenzuela
nothing works you can't even enter machine doesn't accept card
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March 2023 by Jose Carrera
Has to be one of the worst chase banks in all of Texas. I tried to avoid coming here at all cost. Always something with the atms always a long line. I’ve been banking with chase since I was in high school but bottom line. Try to avoid coming to this chase if there not open.
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March 2023 by truck driver Kenworth
Drive thru ATM never works
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January 2023 by Gregorio Trejo
This location really needs to fix the inside lobby ATM access. It's been "broken" for months and can't access it after hours or when the drive thru ATMs are super full!!!!. This is really inconvenient and needs to be fixed ASAP.
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September 2022 by Talita Anguiano
I went today to open an account and Ms. Alise Mena was very helpful. She answered all my questions and has good customer service
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July 2022 by Genesis R.
Great customer service ! Yes there is a wait time but Sergio Téllez was extremely helpful when opening up my first bank account !!!
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April 2022 by Monica Jones
We opened our personal and business accounts with Omar Olivares, he was honestly one of the best bankers I’ve ever worked with. He was very patient and explained everything transparently. My parents are older and have health issues, and are not well versed in technology, he was very accommodating and understanding of there issues. Just wanted to share my amazing experience with him.
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March 2022 by Adolfo Salazar
Worst customer service ever the manager at this bank mr. Efrain Ruiz is very rude & they don't like staying a few minutes after closing he told me to hurry up and finish writting my claim # letter because it was already 2pm on a Saturday. not helpful in any way whtasoever his empleyes come to him for questions and he is just at clueless as they are and just says "idk shouldn't there be a number you can call" at this point I feel like anyone can become manager at that place . I would recommend to get a different bank or at least go to a different place