Chase Bank's branch offers convenient banking options, including ATMs and drive-thru windows. Customers appreciate the friendly and professional staff, especially one employee who went above and beyond to help with opening a business account after multiple attempts. The staff are generally considerate and willing to assist, with the branch manager making efforts to support customers in person. However, the ATM at this location is often broken, which can be frustrating, and the branch sometimes struggles to answer phone inquiries, requiring customers to visit in person for small questions. The branch is not fully wheelchair accessible, but wheelchair parking is available nearby. Overall, customers value the welcoming environment and the staff's dedication, especially during difficult times, though there are occasional issues with equipment and communication that could be improved.
Chase has been my bank since I was 16 and I am 60. So you can imagine how long I have been with them. I wish that they would support their customers more but I'm still hanging in there.
November 2025
Ms. Shelly is amazing! She's helped me multiple times with the best service and efficiency to the point that I'd go out of my way just to bank at this location.
October 2025
This is the worst Chase that i been gone bad customer service, and the ATM inside never works i prefer to drive a long distance to a better Chase bank
