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May 2025 by juan cale
Probably worse customer service out of all Chase locations I’ve visited across the states. Tellers seem like they don’t want to work.
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January 2025 by Miliano Zuñiga-De Anda
Violeta was the best! She was so helpful even when they were slammed. They need a raise! Lol.
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January 2025 by Rajeev Kapoor
Nice bank with good drive through service available for customers
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December 2024 by bailey Belcoff
Teller incorrectly deposted a $2000 check as $200. DO NOT USE THIS LOCATION. The attention to detail is lacking.
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August 2024 by lalo .\
ATM NEVER WORKS OR ALWAYS OUT OF MONEY
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August 2024 by lalo .\\
ATM NEVER WORKS OR ALWAYS OUT OF MONEY
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June 2024 by Teppie Tep
Violeta was amazing with customer service. She over exceeded my expectations and did everything she can to help me ♡ Now I want to come to this Chase branch, even though I have to driver farthet
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May 2024 by Thida Tep
Violeta was amazing with customer service. She over exceeded my expectations and did everything she can to help me ♡ Now I want to come to this Chase branch, even though I have to driver farthet
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May 2024 by Niloo A
The staff here need much more training along with the branch manager.
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April 2024 by Brittney Valerio
Very slow and rude service
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April 2024 by Charlotte Wagster
Worst experience I’ve ever had at Chase. They ordered a debit card for me. I went in there four times asking them where it was each time they confirmed they sent it to the correct address on my drivers license. When I finally called the main number not in Houston. I was told they sent it to the wrong address and I have been waiting for 14 business days for this debit Card. Now when I just called the local branch to speak to the manager, it says we’re not available now. Call back later. What is going on? I am going to move my account to Bank of America and I have been a customer since 1983 I can’t believe it.
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February 2024 by Anthony Treistman
Chase is engaging in discrimination against elderly and disabled individuals. Upon depositing a check, Chase notified us that they suspected the check to be fraudulent and attempted to contact our client who had paid us for services rendered. However, their calls went straight to voicemail. Chase informed me that they would ban the business checking account within 10 days if they couldn't verify the check's legitimacy. Despite several attempts, the calls were unsuccessful because Chase's 1-800 number has been identified as a spam number and was automatically sent to the voicemail of my elderly, disabled client.Chase is discriminating against clients who are elderly and disabled as a result of their unfair verification practices that can only be conducted via phone. Clients who are deaf, lack access to Wi-Fi, are mentally or physically disabled to answer the phone, or live in assisted living facilities are facing discrimination due to Chase's unjust verification process. As a consequence of the stress of the transaction, our client has experienced physical ailments. Are Americans with disabilities and limited access to technology not afforded the same rights and privileges in the US banking system as other citizens?
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November 2023 by Hussam Kelany
Worst experience ever. I had an appointment at 1:00 with Steve Garcia; he called me 15 mins prior to my appointment ment to confirm it. I arrived at 12:47 and wait him. He came out to me after 16 min and said that he is busy right now and I have to wait. I asked him “is that how you treat your new clients?”. He replied rudely: “YES”. He was very rude and unprofessional; I would not recommend to get an appointment with him at all.
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August 2023 by Clyntia Shelvin
This is slowest service ever and the tellers can’t add! Someone didn’t pass math class! This is horrible!! I’m never coming here again! The teller told me my deposit didn’t equal what it said she sent it back I looked at and the math was correct so how are you counting ppls money daily and you can’t add!
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July 2023 by Bebe Ng
Parking lot is like a maze If you're not familiar with this location. The branch itself is well staffed and can get you in and out quickly.
