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February 2024 by Kim Nicole
Only one atm outside
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February 2024 by Terry James
I went to Chase to open my small business account. Mrs. Lucia was very informative and detailed on letting me know my business account options. She has great customer service skill and individually a amazing Chase Bank representative.
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January 2024 by T'Mantha Williams
I am VERY dissatisfied with the service I received. The African American MALE Teller was so unprofessional. He never greeted me and he had an annoyed look on his face the entire time he did my transaction. Even after I said ," HI How are you?" he just stared at me in annoyance. He spoke to me in one word responses and refused to give clear directions I will NEVER return to this location again and I am considering cancelling with CHASE all together. I am a black female so I could not understand why I was receiving PREDJUDICE-LIKE BEHAVIOUR. I'm requesting you all put him in the back to do inventory or something because he clearly lacks CUSTOMER SERVICE. I would NOT recommend anyone to go here or open an account with them.
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November 2023 by Jerry Preston
This branch has become worthless. Used to be two drive thru ATMs, they took one out, and the one remaining doesn't work 4 out of 5 times. The ATM "vestibule" has very limited hours. Don't expect to get cash outside of banker's hours at this bank. I always have to go across the street to BOA ATM and pay their fees. I think Chase owes me $100 for all the fees I've paid over the last few months.Useless. Worthless.
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April 2023 by Yellowstone Inc. music
Need to do better with drive-thru horrible machines or broken atm broken up and down
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January 2023 by josephine flores
Don’t go here. Save your time. That’s all I have to say.
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May 2022 by Delores B.
This young lady put a card on 7 days Lord help uhm Customer Service is horrible if the Cashiers stay out of peoples business the young man in front of me was explaining his self whyyyyy when his money is in the bank now I’m bill behind fooling with they’re unprofessional omg just because we live in the neighborhoods surrounding this bank don’t make us bad people why did he have to explain himself Cashiers are to help customers get or deposit money it’s not your business just do your job ms mamm she told me your gonna have to redo your online bills ahhh none of your business okay I know that just cashier and pass out cards mam you just window work her okkk now I’m messed up tired and not thinking never again…
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February 2022 by Jessi D.
If there was option for zero I will give a zero rating because they are the worst in customer service rude and never want to help customers always with audited they don't want to help anyone. Worst place ever.
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February 2022 by Derrick D.
Avoid this location like the plague.. 1) aesthetically the place is dirty 2) there never have more than one teller ... rarely two 3) due to no 2 the wait is usually is excessive 4) the quality of service is poor they typed in my account number wrong a simple mistake this stopped my deposit ...why did I have to come back 4 times to rectify and still never spoke with a manager They aren't even trying here just close the location
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December 2021 by kimber green
Cold that hospitality lady comes from the gone with wind Era..Staff otherwise is friendly and on point
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July 2021 by Sr Ibarra
Amazing service given by Patricia V. I am new in the country and she helped with everything in order to have my account ready. Wonderful ?
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April 2021 by Anastacia Bynoe
Had the most wonderful experience at this chase branch. Sheri Green (excuse the spelling) warmly greeted me and asked how she could be of service. After explaining what caused my visit to the branch she informed me of the steps I needed to do. She later informed me she was a manager at the branch. She walked me through setting up an appointment with a personal banker and confirmed the appointment was made. The teller who helped me at the desk was also polite and friendly. After reading the horrible reviews posted about this branch I was hesitant to visit but my husband and I are new to this area and the the branch is very close by. So if you have concerns about this branch based on the reviews come check it out for yourself and form your own opinion. My experience was 5-star!
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March 2021 by Naomi Nubin
Unhelpful and utter disregard for my banking needs
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January 2021 by Jovon Watkins
No help at all
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January 2021 by Lisandro Garcia
I went today, normally we don't have a problem. At the beginning of the pandemic they had a clerk at the door stopping people and letting people in slowly, ok that's fine. But today they didn't have that, I saw people going in and as soon as we were gonna go in from a distance a security guard who was not even at the door or look like he was doing his job singled us out, like why? I didn't see him doing that with other people, nor did I see a sign saying to wait or anything. Nor was there a huge number of people.
