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July 2024 by Walter Del Cid
I am disappointed in this bank because someone stole my information and they took 600 from my account in purchases and I made the report and they did not help me while in other banks they refund what they stole since they have the accounts insured
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May 2024 by Adalberto Suarez Quesada
The worst place they can go, they schedule an appointment to open a business account on a Saturday at 9am, they don't send you the location, when you manage to find it you arrive at the place and stand in the hall for 10 minutes and no one shows up, then when they show up they tell you Sorry that they don't speak Spanish, for me it is the worst bad service I have ever seen in a bank
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May 2024 by Le Nguyen
ATM often have problems , wasted time and gas taking trips most of times . I went to put cash in , ATM took all my cash with incomplete processing , the screen said to call phone # to get help resolve ....took me about 90 minutes on phone calls , tranfered me around from department to department .... held me to stay at ATM eventually go home with nothing resolved , told me make another phone call again in the morning at 7 AM Easten time , I made it , but they told me to wait till Monday to come back to the bank , when I made deposit to ATM machine was Friday evening .
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April 2024 by Terrell Finner
ATM always broken. Bank does not care. Don’t even go here….save yourself!
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February 2024 by Juan guillermo Chacon
Up to one factor, do not go to this place, terrible service, they do not want to serve after 4:10 and negligence to serve users
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January 2024 by Yashdeep Datta
They cannot do attestation,Their branch manager doesn't understand things , expects a 30year old girl to know the banker.As customer had to argue with them on fine prints and chase policy.They threatened a customer that they will take action on other branch personal if they attested documents I requested for.Guess what local UPS does the same attestation, they call attention office if they don't understand documents. 5 other local businesses did the same attestation later. Chase and their personal don't want to , they ask appointments , even if they are sitting chatting at back of glass. I bet they can barely serve 3 -4 customers out of 10. They refuse to work or less supportive.3months down and I refuse to be a chase customer. Hate the bitterness this branch officials brought to experience.
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October 2023 by Araceli Ortega
I like the service, they are very friendly
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October 2023 by Ana Julia Martínez portillo
Terrible service, there is only one person who speaks Spanish and she serves people who arrive later and does not respect the turn. I waited 3 hours with my small baby and they didn't help me.
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August 2023 by Rafael Mejias
One teller for both drive-thru and inside!? Wait is a joke... super-busy here
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August 2023 by Rauf Merchant
Great customer service
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August 2023 by Griselda Nava
It's a good place. I have been with them for 6 years
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August 2022 by Judith Gil
If it got 0 stars, it would be a terrible place, I waited more than an hour for them to say that they didn't speak Spanish, being an area with a lot of Latinos.
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August 2022 by Edu GParedes
Very good attention, always.
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August 2022 by Gerardo Solorzano
I was waiting for the assistant for 2 hours and he just didn't answer. Reason. He lasted a long time with clients. Reason. He started talking about other topics. Not related to the things that really needed to be done
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August 2022 by Frankie Pena
You can never get service
