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June 2025 by Criss
This bank has bad customer service. The other chase banks I have gone to give way better service and treat me right
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June 2025 by Ana Rivera
I have been a customer of Chase for many years. I have been loyal to the brand for a long time, so when I go inside, I expect to be greeted and treated with dignity and respect. They did greet me. They did treat me with dignity and respect, but the teller, Gloria, never smiled, never thanked us, and took a long time verifying our transaction. We were disappointed with that aspect of the Bank. Other than that, everyone else was wonderful.
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June 2025 by KeepItClean Residential \u0026 commercial remodeling
Y'all need more staff. For customer that say in the area we always wait long. Get more help. People need jobs
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April 2025 by Brennan Rosales
The Chase Bank on Gessner Road in Sharpstown, Houston, offers quick and friendly service in a small but efficient branch. Parking can be tight, but the staff is attentive and the facilities are well-maintained.
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November 2024 by Công Duy Vương Đào
I arrived to apply for a credit card at 4:00 p.m. Gloria was so kind to me and helped me do it in thirty minutes even though it was almost close time. I strongly advise you to visit here.
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July 2024 by Marleny Munguia
I don't like going there at all because they deny me a copy of my checks, to hell then. I'm not coming back there ?
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July 2024 by likang cao
Absolutely trash service and they are racist
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July 2024 by Savana Leyton
Literally just came to open a checking account and Gloria denied me even tho i had 2 prof of addresses and permanent resident card they need to train her better
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April 2024 by Kevin Corea
They don't give solutions and quickly say no!
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April 2024 by Angie Nahomy
They don't give solutions, if you don't bring something at once they tell you no.
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April 2024 by Robert F.
Since when do you have to have an account linked to the business that you want to notarize a document for? I've been a customer banking with Chase for the past 14 years and never have I had this issue notarizing many other documents for other businesses. Total BS.
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February 2024 by Ryan Nguyen
I went in to get a document notarized. They said they didn’t have the “right kind of notary” and that I needed a “public notary” that Chase banks do not have (not even other branches). They referred me to an establishment in the same complex that does notarize for a fee. I was able to get my document notarized at a different Chase branch without a problem. Very fishy
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February 2024 by Mario Mejia
Worst branch of Chase...Bad service waiting 2 hours nobody help me
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February 2024 by Mohammed Al-Subaie
I have received an outstanding service by the bank personnel l. Thank you very much Melany for your great help and support.
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February 2024 by DeHorne S.
This bank is NOT good. Their security guard is literally sleeping on the job. That just tells you what kind of bank this is. There's literally only ONE teller, despite the line being out of the door. How come you got so many kiosks and ONE teller? There was another person behind the glass, but they were just casually just typing away or clicking on things and not minding all the clients waiting for a teller. SMH. Ngl, I use this Chase because its close by, but I always check my surroundings because I know the security is up to no good Lol. Either sleeping or on his phone. Oh he's also very out of shape.
