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April 2024 by Robert F.
Since when do you have to have an account linked to the business that you want to notarize a document for? I've been a customer banking with Chase for the past 14 years and never have I had this issue notarizing many other documents for other businesses. Total BS.
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February 2024 by Ryan Nguyen
I went in to get a document notarized. They said they didn’t have the “right kind of notary” and that I needed a “public notary” that Chase banks do not have (not even other branches). They referred me to an establishment in the same complex that does notarize for a fee. I was able to get my document notarized at a different Chase branch without a problem. Very fishy
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February 2024 by Mario Mejia
Worst branch of Chase...Bad service waiting 2 hours nobody help me
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February 2024 by DeHorne S.
This bank is NOT good. Their security guard is literally sleeping on the job. That just tells you what kind of bank this is. There's literally only ONE teller, despite the line being out of the door. How come you got so many kiosks and ONE teller? There was another person behind the glass, but they were just casually just typing away or clicking on things and not minding all the clients waiting for a teller. SMH. Ngl, I use this Chase because its close by, but I always check my surroundings because I know the security is up to no good Lol. Either sleeping or on his phone. Oh he's also very out of shape.
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December 2023 by Yashdeep Datta
This branch is one of the worst in houston.Their goal is to kick you out if you don't have an appointment. Doesn't matter if its new customer, old customer, or customer is trying to get an appointment and app refusing to give an appointment at that location. No staff, no professionalism.This is close to my gym, and 5 on 5 times , never really supported or service offered. Lol ?Next time I'm just hoping to go and ask questions to know if they can handle customers at all.
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November 2023 by Alex Greer
Francisco was FANTASTIC!! He absolutely went the extra mile to help me get back a lost cashiers check that I did not have a receipt for. He was so professional and kind. He even skipped his lunch break to help get my issue resolved. I would definitely recommend him for all of your banking needs!
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November 2023 by Robert Leal
Always either broke or not allowed to do anything. The last 5 times only once the machine was able to give cash but couldn't deposit anything
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July 2023 by Greyson Lombardi
Worst branch of Chase...Rude customer service is a waste of time.
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May 2023 by Anton David
Francisco slithers his way through not knowing anything by blaming all account issues on the customer. How about you learn something and not talk from your rear end?
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May 2023 by Chad Lucas
the most unbelievable experience with the manager! she was a complete j**** arrogant, she holds zero consideration. Down right horrible person! Again this was the Branch Manager that I had this experience with.. I will be happy to elaborate if anyone wants details.
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January 2023 by jose Estrada
I wish they have zero start option. They didnt want to cash one of there own checks. Liz the cashier was rude. The account have the funds. I have the proper identification. They just didnt want to cash it. They don't learn from Wells Fargo and there own experiences. Paying money for all the twisted activities the have done.
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December 2022 by Asatta222
Recent visit on 2-5-22 was a bad experience. If I had not found a personal banker to literally stand over and observe the teller run my transaction properly a second time, she would have gotten away with messing up people's transactions and feeding them a line of business jargon bs. Also observed them argue down a elderly lady as I was leaving. This is not a go to location if your looking for quality customer service.
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December 2022 by Johnny Peralta
Absolutely the worst location you can go to. ATM's NEVER WORK
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August 2022 by Adventures with Logan and Luna
Best customer service! I love coming to my neighbor branch. The staff is so nice and professional they always go above and beyond to help you.
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August 2022 by Delia Trevino
How can you NOT cash a check on your bank but tell me the funds are there for deposit only? What an inconvenience!
