The Chase Bank branch is fast and polite compared to other Chase branches, and it has excellent customer service. The personal is very nice and fast, with no waiting time at all. They help with anything customers may need. If a customer needs to talk with an agent, sign in the book located at the waiting room to save a spot. Some customers, however, experienced a 15‑minute wait to get cash through the drive‑through, which was very disappointing. There have also been reports of theft at the drive‑through tellers and a lack of good security measures. After the theft, the customer service received has been phenomenal, even though customers still lack access to accounts, money, and bills are not getting paid, causing anxiety.
This chase bank branch is very fast and polite compared to other chase branches!!! They have excellent customer's service!!!
June 2024
The personal is very nice and fast. No waiting time at all. They help you with anything you may need. If you need to talk with a agent make sure to sing in the book located at the waitting room to save your spot.
July 2023
I was quite surprised it took 15 minutes to get cash through the drive through. I literally turned my car off. Very disappointing.Recently, my mother and I had to take care of some business here. The wait wasn't long at all. We didn't get all the info we needed, but everything was eventually resolved.
