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May 2025 by mohammed mousa
worse branch in houston .. i tried to get my money they said we dont have over 10 k
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May 2025 by Speak English
Went to cash a check drawn on Chase, but the clerk wanted to charge me $10 for doing so. No, sir. You do not get my money for cashing one of your checks. Extortion. This is why Americans hate Chase.
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March 2025 by Carlos Arevalo
ATM is always broken
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February 2025 by Not TheHelper (Chris)
I like chase as it's my bank. Convenient locations and good customer service.
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October 2024 by Alex K
Chase Bank needs to seriously reconsider their security practices. During my visit today, while a Loomis delivery was taking place, their non-police security guard acted in an alarming manner. He was holding his gun at his side, making aggressive gestures towards customers, and even partially drew his firearm multiple times. In Texas, brandishing a firearm without a legitimate self-defense reason is a felony. This level of intimidation towards customers is unacceptable and raises serious concerns about safety at this branch.
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September 2024 by David East
This branch is a poor excuse for a banking entity, it always has been. I called to make an appointment to make a small change in one of my accounts. The representative said to just come in as it would only take a few minutes. I went in as offered and was told that all bankers were going into a meeting soon and could I go to another branch or schedule a meeting…. so much for private client status! Don’t waste your time. 10 years of banking with Chase and I cannot think of a single experience that helped or increased my financial status. There are no interest bearing savings accounts; most banks have those these days. A CD? It’s 2024, get with the program Chase. Moving out.
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April 2024 by Trystan Heald
I have had a fantastic experience at this branch in particular. It's started with latrice who had a wonderful attitude. Then Valerie who assisted me and went out of her way to make sure I was comfortable she directed me to a banker named Andrew whom helped me in between clients and made time for me. Yanci was also so very sweet. Truly a wonderful team.
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December 2023 by Yelper Lou MC
I only came here to use the ATM at the branch building whenever I shop at Kroger. It's super convenient from the freeway and plenty of parking whenever I use the machine.
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December 2023 by Lou C.
This Chase Bank's ATM at the branch office is what I used for many years. Machine is always on. Never disappointed me, rain or shine. I used the ATM behind Kroger's once. I didn't like it. The route was confusing. All I can say about this location is location location and location. I love the location. It's right off of Katy Freeway and Echo Lane.
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December 2023 by Pete Reese
I just paid my car payment there, dude was really cool. No line no hassle
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September 2023 by Cheneyne Jones
To whom it concerns there is an employee name Amber she always make us wait for long even there is no cars on front of us and when we call she answer on the speaker rudely loud WHAT she told us if we dont like it we can leave i told my husband we have to change bank to wellsfargo bank its just down the street this employee always have an attitude we dont ask for nothing for free we take our money to deposit not tfor her to be mad she looks like she dont like her job now we understand we dont see too many customers here its because of her
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September 2023 by Nare Nare
Omg this black lady at the drive thrue she is so rude and told me not to go back there wdh im a customer
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September 2023 by Alex kim
Terrible customer service. I have an account with chase and they can’t even notarize a piece of paper…..
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September 2023 by James Kim
Terrible customer service. Can’t even notarize a document…
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August 2023 by ReaperTeek
This location had some of the best customer service I’ve ever received from any business. An OUTSTANDING job from Jason Salgado, he answered & helped out with every question asked. Jason also when out his way to give me advice that I truly believe will help me out banking at any location. Jason is a leader! I look forward to visiting this location again !!!
