-
November 2023 by martin lopez
This location was my first storage and will be my last. Very accomodating, and we'll kept grounds. Sharon helped me through a small unit and when I need to add a second, finally it was best to move to 1 bigger unit when it became available and I am so happy with the outcome. Thanks
-
October 2023 by Peter Catland
This location is the best! Clean unit..Secure feeling and Sharon was spot on with my needs and made it a smooth transition. I highly recommend.
-
September 2023 by Henry Climaco
Amazing customer service love this place highly recommend
-
August 2023 by Mark W.
What a lousy experience....... zero stars. I went online to make a reservation a few days ago and have all the confirmation information. When onsite at 3:20 pm on Thursday. Sign in window said be back at 3 pm. A couple guys ahead of me had been ahead of me and called the office line. The manager appeared to come down from the upstairs apartment. The reservation was cancelled by the manager at the location without me being told until I arrived. The stated reason "another person want to move up from 40 foot to 60 foot spot" and that she doesn't have the space available. Really?! Do you have something else? She seemed to look all over the place... sketchy. Overall the manager wasn't interested to rent any space. Nothing offered or shown. She seemed preoccupied, so I leftThe onsite experience put me off and I called the corporate line to inquire about my reservation. I was told the manager cancelled it and I continue to get email notifications that my reservation is ready....... it's not. I was told that it is unusual for the manager to cancel a reservation without and notes or anything. Yet, mine note there?! When I called today 9/1/23 and asked if my reservation was in the system, the manager didn't look it up. She kept asking if I came in the day before and I ignored her and just asked if my reservation was still availableThen she says, I do have a space do you want to rent it? Well yes, the reservation..... that is clearly listed by the reservation made..... Ultimately, she hung up the phone when I said, " I already know you cancelled it and just want you to be honest. Let's not play a game"I ended up going to a competitor and was helped and handled in minutes ~ no hassle. The storage king manager missed an easy sell. I would not recommend this location Service ~ zero starsCustomer service ~ zero stars
-
August 2023 by Ren Rideauxx
HIGHLY recommend this facility. There is always someone on property to take care of my questions. My vehicle has remained safe for the time I’ve been here. There was a fire in the units due to something improperly stored shortly after I arrived, but you can tell that it was stopped before it spread far. Very good diligence from management
-
June 2023 by Puhalena Nangauta
I would give Storage King on Jackrabbit a 5 star.Especially the property manager Sharon.She is the absolute best. Great customer service. She made my move smooth as ever.The property is very clean and i would recommend this place to anybody who is looking for storage.Thank you Sharon for all you do.
-
June 2023 by Hopejaeann Fonseca
Love this location, The property manger & her assistant is the best she's always helped me with any issues I've had in the past. would recommend this location to my family and friends.
-
June 2023 by Cash Corona
Great prices and wonderful costumer service! Clean and secure facility will highly recommend. Thanks Storage King USA!
-
June 2023 by Brittaney Graham
Quick and easy process. Staff was very welcoming and kept me informed on availability! Awesome service!
-
November 2022 by Bubba Bell
I have rented a spot here for about a year. I would have to say, that Shoron the property manager is very knowledgeable and always ready to help and accommodate my needs. Prices are great and since have rented additional spots. I would highly recommend this place!
-
October 2022 by Eric Jackson
Sharon answered the phone on the second ring and was so friendly and helpful. It makes a huge difference having a great
-
July 2022 by Mike B.
Great facility! I need to store my car trailer for about a month. Sharon the manager was so nice and helpful to me getting everything set up. Pricing was reasonable and a hassle free experience!!
-
June 2022 by Monya Berry
Sharon at Storage King USA on Jack Rabbit Rd in Houston TX is absolutely the best. She made sure I was happy throughout the process of me renting online because I live so far away, and she made me feel like my stuff is truly safe and secure in her hands as the manager there. I'm completely confident in her and grateful for her patience with me. She went above and beyond and that's rare these days. Thank you so much!!
-
June 2022 by B K
I have been a customer at the Jackrabbit location in Houston texas for some time now and have to say that Sharon and her team have extended great service and devotion to maintaining a friendly environment and I have the greatest respect for the dedication to customer satisfaction. I will recommend to anyone looking for a piece of mind knowing your in good hands .. go see them for your storage solutions .. you will be glad you didSincerely Bryan R
-
June 2022 by Carolyn Pierce
I recommend this storage .Sharon is very professional and knowledgeable of the property.She explained everything I needed to know about my unit .I am satisfied greatly and theunit was clean .