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August 2025 by Carolyn Johnson
Don't expect help in the store off 1960 and Champions Forest if you are not a regular customer, I guess that's why I order on line. Poor customer service. They walk around folding clothes instead of helping 😒
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March 2025 by Charlotte Lawton
Chicos always has a large assortment of new inventory, as well as all my favorite jeans too. Sizing of their clothing is a true fit, and dependable fabrics for longlasting wear.
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December 2024 by Andrew Martin
I shopped at the Memorial Chicos where I have shopped very year for 10 plus years for my wife on Christmas Eve. My wife loves both Chicos & Soma. I will never shop there again- nobody greeted me when I came in and did not even acknowledge my presence for 15 min while walking throughout the shop. I looked at several items and wanted to buy but need a little help with sizing & mixing and matching. No help! No purchase now or in the future.
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December 2024 by D Kennedy
I have never shopped at Chicos and I went to memorial location to purchase pants for my birthday and I get up to register and the lady in burgundy sweater is rude and looked at me with diagust be aua either didn't have an account ..my experience was horrible , insulting and ruined my whole day!!!!
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August 2024 by kathy mahdavi
Very rude stuff
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June 2024 by Adrienne White
Love this store!
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May 2024 by Jane Evans
Great clothes and amazing service!
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December 2023 by Lisa L
Walked in the store today and no one offers to help. Found the perfect pants, but the sales staff were cold and unfriendly.
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October 2023 by Eduardo Gutierrez
⭐⭐⭐⭐⭐I recently received outstanding assistance from Sales Associate Nafisa Asif. She went above and beyond to help me find a last-minute birthday gift for my mother. Nafisa's exceptional customer service skills and dedication to ensuring I found the perfect gift were truly impressive. She is a valuable asset to the store, and I highly recommend her assistance for a stress-free shopping experience. Thank you, Nafisa!
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April 2023 by Maril Abreu
Just discovered the brand. Love the designs! Ladies in the store are very friendly and helpful.
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January 2023 by Miriam Zaga
Like the store the service and of course the cloth
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December 2022 by Phyllis Wilson
I always love going to CHICO'S!!!
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June 2022 by Laila Najim
I had a very bad experience with the ladies in the store, I was shopping in the store 3 weeks ago, I tried on some shirts and pants, I was shopping with my mother and my little daughter, the lady in the fitting rooms area was not that helpful, and I did not like the way she spoke to my mother, and when I decided on the clothes, I went to the cashier to check out, I waited on the customer in front of me, and the lady on the cashier took her time with the customer, and when she left it was my turn, but the cashier looked at me and looked around the store without saying a word, then she said (am sorry mam you have to wait, we're short staffed).. but they weren't.. there were at least 4 ladies working at that time, and less than 4 shoppers.. I don't know if she did not want to serve me because of my hijab.. and I felt humiliated that I decided not to wait, so I put back the stuff on the counter and I said no am not waiting, she said she was sorry and asked how she can make it up and she was rude that she offered me a discount.. it was like putting a price on my dignity.. she followed us to apologize, she just could've served me in that time.. meaning that you're not short-staffed .. I canceled my registration with the store and won't be shopping in a place that does not respect their costumers.
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May 2022 by Kitty Russell
LeeAnn is a terrific sales lady!!
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May 2022 by Jessica Polanco
I went in today to return outfits that I decided to not wear for a charity fundraiser event. The lady helping me at the checkout desk, Diane, was EXTREMELY rude to me. She couldn’t believe I was returning all the items and that I was at that location and not the one I bought it from. She kept shaking her head and said gosh when she saw the total I was returning. I tried to get her to help me find a similar top that I have that my friend wanted but she ignored my request.If I’m not mistaken I can return any item regardless of the cost, to any store. I don’t think that I am the only person who buys clothes for an event and then decides to return the ones not worn.To have another female shame a woman for returning items is ridiculous. Chico’s needs to do better, hire better, and have better training for their employees.
