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March 2024 by Chuck
This is the most sketchy repair shop, period. Did a diagnostic there and quoted $2500 to do the repair, which I can do it myself for $1000. So I told them to hold off and I will tow the car to repair it myself.That’s when the nightmare started: they threatened $75 a day storage fee unless I repair with them, they got angry over the phone calling my name, and refused to allow me to make a payment and force me on some sort of payment plan which I paid off immediately just in case they play any games.Up until this point, they never provided the diagnostic report, and worst of all, lost my key! I really couldn’t believe this, and never experienced anything like it.They will ask for a 5-star review from all customers that’s why they have good Google review. But I’m here to break the truth, be aware!
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March 2024 by Tennille Brown
Warm and welcome greetings. Respectful, caring, and knowledgeable. Great customer service from everyone.
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March 2024 by JA Andersen
Needed AC work and went to CBA. Cody was very helpful and did not try to nickel and dime me. He explained the problem and my options very well. I will definitely be using them again.
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March 2024 by John
Top notch service and very quick, friendly and reliable!!!
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March 2024 by Glynn Dunn
Began taking my vehicle there when we moved to the area. Great staff, always treated well. On my last visit the manager shared an issue that would need attention soon, and they would watch it.Brought the vehicle in for an oil change and they shared the issue was to the point of being dangerous. The manager shared they could start right away, I shared that I was working the evening shift and would need the car by 3pm. He checked with the mechanic and assured me it would be ready and arranged for the shuttle to take me home. I received update calls twice through the day. The second was to inform me there was an issue with the shuttle, but they had ordered me a Lyft that would be picking me up to transport me to the shop!Never had a shop do that for me! The work was done on time, and they really cared about my schedule.Amazing shop and staff all around. Getting my vehicle ready for its next 100,000 miles. Using these folks all the way.
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March 2024 by weihua zhang
Could not be satisfied any more，5 stars
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February 2024 by Lydia Calvillo
Always get treated with respect. Everything is explained to me before commencing any work. This is what it takes for me to stay with a company.
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February 2024 by Antonio Lopez
Great service and accepts coupons.
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February 2024 by Anita Grady
What seemed like a bad experience today, turned into a pretty nice one. Nick at Christian Brothers helped me so much today. My car stopped down the street and even though they were very busy, they took me back to get it. Customer service and honesty is important to me. Thank you
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February 2024 by Darrolyn Baines
"Hey everyone! Just wanted to share my amazing experience at Christian Brothers Automotive. They fixed my car after another place didn’t do a very good job. But these guys were super polite and happy to help! They even offered to give me a lift that was a whole hour away. Talk about going above and beyond! ? I'm definitely gonna be a loyal customer and return to them whenever my car needs some TLC. Highly recommend these guys for their top-notch service and friendly attitude! ???" A special thanks to Christoper Lara and Nick McCann for their excellent service.
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February 2024 by T Taylor
The Free State Inspection offer was valid. Definitely a financial Blessing.Nick was pleasant, honest and a True Gentleman. As My daughter stated, "These are the Men here for Our Community".#NickforShopManager#DViatesmZ
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February 2024 by Derek Johnson
I must say...PAUL, CHRIS, NICK, and the ENTIRE CREW at the West Rd location went above and beyond to take care of my vehicle at this location. Brought my vehicle here due to issues not addressed at another location and they located the main issues that was causing the problem over and over that was not addressed at the original location. Paul was very attentive, knowledgeable, and accommodating during my visit. Even listened to my rant and frustration about my experience at the original location. I will ALWAYS bring my vehicle here for major repairs, even though I live 30miles away. I recommend this location to anyone needing great service mechanically and personally.
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February 2024 by Brian Hays
First off, this is hands down the cleanest automotive service shop I have ever seen. The staff is very friendly. Every employee at the front desk said hi to me, checked if I needed a bottled water, and even gave me service updates. ALL OF THEM- not just the guy helping me. I went in for a routine oil change and asked the service guy to look over everything else. He came back and handed me a piece of paper with service quotes that were needed (based on my mileage) for my truck. No pressure whatsoever. Big THANKS to Nick McCann for his top-notch customer service. I will be back for sure.
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February 2024 by Antonio Soria
Great atmosphere there! Paul and Ramy treat you like family. Sometimes you find Jeremy there, and he makes things happen!! Thank you for all that you do!!
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February 2024 by Taymiyah McLendon
This is one of the best auto repair shops that I have ever been to. I chose to use Christian Brothers Automotive on West Road to diagnose my check engine light because they were so awesome when I took my other 2 cars to them for the Texas inspection. Chris was very knowledgeable, understanding and extremely helpful. He explained everything that was going on with my car and had it fixed and back to me in a short amount of time. He is hands down one of the best!!! They have a GREAT team and Paul has such a great spirit and personality…he makes me laugh every time. I will definitely be back to get the other work done very soon. Thank you CBA!!!
