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April 2024 by ralph likins
Just drive through
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April 2024 by Michelle Whitlock
A little late with the orders but everything was fresh and delicious!
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March 2024 by MzUnderStood SoIOverStand
3 times in a row I went in THURSDAY, FRI, SAT! These chicks are rude af! Nothing friendly about this location. The sandwiches are so good I’m willing to give another location a try but here yea no! Customer service is everything to me!!!Ok I have a few questions, discovered your sandwhich a few days ago. Loved it! I’m such a firehouse and subway girl never thought about. But I was going to order on the app and it said a pickle spear was included. Then I come to the windows and they are charging $0.59 for a pickle and $1.00 for ranch! I mean really? I ordered a $10.00 sandwhich and got to the window and it’s $14.00 like really? I love pickles on my sandwhich so I have to pay an extra $3.00 for them. And a bottle of ranch is $1.25 at Walmart. Like come on! And I just seen they charged $0.85 for jalapeños too! Yea I won’t be back. A freaking jar of jalapeños are $0.85!!Annie’s was ok. I got the middle ones that are chopped up and they were all hard. Went back second day got the whole cinnamon roll it was a lot better $6.00, worth it? I don’t think so.
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March 2024 by Dennis Russell
Not friendly service. Not rude. Employees just dont want to be there Great food.
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February 2024 by Katie Klusacek
If I could give zero stars, I would. We've been to this location 3 times in the past 2 months, and each time, the lobby was closed. It was Friday at 7 pm, and the other 2 days were Sunday at 3 pm. This last time is my last. My husband and I both got sick from the food. Both of our sandwiches tasted sour like old meat, so we threw them away after about 3 bites.
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February 2024 by R Lewis
Our experience was unsettling from the onset. I raved to my daughter about this sandwich that I hadn't had in a while. She'd never been period, and I'd never been to this location. I now wish I had read the reviews. We pulled up to the drive-thru and was asked for our order. We asked for a moment as my daughter had never seen the menu. When ready to order, my daughter says "hello". The response was "go ahead". She orders a #7 medium. I say that I just want the sandwich. When my daughter relays this, the person says, "what else"? Not ok or I understand, just "what else"? My daughter orders the 4 cheese pizza and says that's all. She's told the total. We drive around to the window to pay only to have to sit and wait between 3-5 minutes for someone to open the window to take the payment. We get the food and leave. Once home, I opened the sandwich which looks amazing, and I'm so excited about it because I hadn't had it in a while. The sandwich was cut in half, so I cut one ¹/² in half and give it to my daughter. I bite into the other half to find a napkin perfectly placed within my half of the sandwich. I'm speechless at this point and so disappointed. I contact the location and ask to speak to the manager. When she comes on the line, I explain what I found. Her response was, "We don't use paper towels in the kitchen". I asked her if she understood what I was saying, and she confirmed that she did. Her response felt so final as if she was already done with the situation. I repeated what I found as I'm refusing to believe that this wasn't serious enough to her and asked if I needed to speak to someone else. She then gave me a phone number to send photos to. I sent the photos; attaching them with this complaint, and asked her to stay on the line while she looked at them. She then says again, "We don't use paper towels in the kitchen". I lose my patience at this point and asked how she was going to fix this. She tells me that they can remake the sandwich or give me a refund. I say, "I'm on my way". I had to get to work within the hour, but there was no way I could just let this go. She was not apologetic at all. More like accusatory. If she had said, "I'm so sorry. I don't know how that happened. We'd be glad to make you another one or refund you the money" that would have been better. I advised her about our initial encounter at the drive-thru, only to be told that she was the one who took our order. It made sense. She then went on to say she didn't remember charging us for the sandwich. I said that we spent $22.71 on what then? This was all over the phone. She was so rude. We go back to the location for the refund. She looks at the sandwich and says what she said over the phone 3 more times, "Yeah, we don't use paper towels in the kitchen". I'm over it at this point. You have me drive here after saying my options only to not want to give me the refund which is all I continue to say at this point. I added that apparently I had nothing better to do then waste my time and gas, knowing I had to be at work in 45 minutes, to come back and lie for $10 to which she responded, "I don't know why you would do this for $10. I flipped the bag over that the sandwich came out of to show her that those napkins matched the one on the sandwich. She then stated that I must have taken the napkin they gave me and put it on the sandwich. I have managed many people, and thought I've seen the worst in customer service.. until yesterday. I said refund at least 5 times before she moved to do so. She left and came back with the receipt. I took it and had to wait for them to let us out because apparently the dining area closed at 4pm. She unlocked the door, and as if to add insult to injury says, "Please don't do this again". I was livid and let her know that I would be reporting her which I did. I've already received the generic "w
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January 2024 by DentureDEP0T
Good stuff!
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January 2024 by Jennifer Cruseturner
Ordered online and my sandwich was ready quick!
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December 2023 by Kamal Dubash
If I could give ZERO stars I would. I get Schlotskys sandwiches atleast twice a week but not frequently at this store. WILL NEVER GO BACK!!!! Called and spoke to the “Manager” Maria and informed her that the sandwich was HORRIBLE!!!! The bread was NOT toasted the pastrami was COLD. I don’t think they put ANY Swiss cheese When I called and complained I was asked to drive 15 miles back to show her bad the sandwich was. I don’t know what kind of a Manager she is but a pathetic one for sure. For $20/ worth of 2 sandwiches I wasn’t going to drive 15 miles and fight traffic. If my sandwich the way it is supposed to be I had NO reason to call.
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December 2023 by Danielle Isaiah
I was at this location on hwy 6 n today and they were nice .....but my broccoli and cheese soup was so runny like water..I guess they stretching the soup with water...I called 3 times to the number listed and there was no answer....it was like a fax line...this food is too expensive for this type of mess...
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October 2023 by Megan McHolick
I’ve been up all night with food poisoning. Original sandwich. Never again. ?
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September 2023 by Mitzi Graham
Great service, very nice people food was
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September 2023 by Simmie C.
Everything was fresh, even the avocado, plus they surprised me by toasting the bun. This was a birthday freebie, I had to buy chips, but it was well worth it. Ulissa was knowledgeable and gave great service, I also enjoyed the laid-back ambiance
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September 2023 by Nick B.
The hours claim that they are open until 9pm but doors are locked at 5:50 on a Friday. Not sure what that's about
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August 2023 by GMZ ROOL MY LIFE
I don't know what they've done to the sauce but the last few times its been horrible!
