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February 2025 by Chong lee
One of worker is so rude to speack when I piercing service for my baby . I want certain spot for my baby earring she said she is expert she can not do certain spot i want.
Really ? And she gave me paper to fill out then go back to pick up gold earring and come back took long time and slow work 🤷♀️
I will never ever back this place
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January 2025 by Christy Johnson
I placed an order online for pick up and get to the store. Your employee has a sign up. She’ll be back in 30 minutes and I think that’s very unprofessional where are all the employees so now I have no way to cancel my order and also I have nothing to do for 30 minutes. I am in a rush. I have to go get my kids
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January 2025 by Lynn Jackson-Brooks
I got my third piercing and the young lady named Nikki was very kind and inviting. Her customer service made me feel welcomed and she kept me laughing. Keep being kind Miss Nikki !
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January 2025 by Asia Harris
Went to go get my ears pierced and Nikki did them. She was so sweet and professional. I would definitely recommend going to her!
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December 2024 by M T
I've always had great experiences with Claire’s at other locations, but my visit to the Memorial City Mall location on 12/29/2024 in the afternoon was very disappointing. Nikki was very rude and didn't greet me or show basic courtesy.
She spoke with little respect and gave off the impression that she hated her job. It was a stark contrast to the professionalism l've experienced at other branches. I hope management addresses this, as it affects the otherwise positive reputation of the company.
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December 2024 by Ash Biz
Booked an appointment for my son to get nose pierced. Called to double check what we need online states they can be 13yrs of age w/parent or legal guardian. The rude lady proceeded to tell me he has to be 16 and have an id.? That doesn’t make sense when the website says different! As a manager there a ways to handle a conversation getting upset and rude because someone is asking questions of why website says one thing and your saying another. She kept insisting that was for ear piercings. No ma’am that is what it says for nose piercings. Get it together Claire’s. Y’all already charge more than a professional piercing studio.
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June 2024 by Carlton Hannah
Debbie and Nikki were awesome people! Debbie was exceedingly kind to me and my two sons, whom she gave two ballons to. Nikki, who is also a very friendly person, made sure I had a wonderful experience while making sure my kids were extremely happy.
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June 2024 by Lola Ogun
Nikki is literally my favorite person here! She always has the best attitude, super friendly and always gets me right. Claire’s is lucky to have her!
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June 2024 by Amber Scott
Recently went to get some new earrings and was having a dilemma between the few pairs I wanted , but was met with the most helpful and kind staff members. I would most definitely shop here again.
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May 2024 by Kathryn Paige
First time and was fine
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February 2024 by Sasha Arezina
The workers there were unhelpful, and both had horrible attitudes. We left the store and went to a different Claire’s to get my baby’s ears pierced.
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December 2023 by Amanda Williams
I’m not a fan overall
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October 2023 by Anna
The store was busy, clean, and tidy. Staff was friendly. Tons of accessories to choose from.
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October 2023 by Cassandra Vazquez -Alvarez
Just got my brothers ears pierced & both employees had the WORST attitude. Didn’t get not even a smirk out of them. How do you work at a store where kids come around all day & can’t even say hi?
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August 2023 by Alize• Rios
Good deals
