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December 2025 by funsize manroe
Tyler is very unprofessional and rude
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December 2025 by Brian Thanks
They did a great job replacing my front bumper, fit and finish was perfect. They used V&V paint shop to get the new bumper color match, it came great.
Best place for an oil change, they wash my car inside and out, and, the lounge has comfy chairs.
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November 2025 by Callie Perez
As always, Alejandro and team provided me with superb customer service. I was greeted at my car by a young gentleman, and checked in my ease. This is my second car with Clear Lake Infiniti and never once have I trouble with any service. Alejandro communicates timelines and expectations extremely well and my car is back to me quickly. Thank you team, for your kindness and professionalism.
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November 2025 by Kent Watts
Very professional, efficient, quality work
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November 2025 by Sarah Arends
This review is for Karena, the customer service rep at the front counter. She was able to accomplish in one hour what I hadn’t been able to get done at Clear Lake Infiniti in 10 months.
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November 2025 by Tynecia Daniel
Received great service
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November 2025 by hakiymah Robinson
I came back again . Nicole Thank you so much !!! You’re the best !!!!
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November 2025 by Laila Salameh
Amazing service as always.
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November 2025 by Alisha Tovar
When I got there I was greeted by a lady named Karena. She was so good to me. She listened to me for 15 minutes. I can't thank her enough for being so good to me. I was a stranger and I had so many issues running thru my mind. She did more than just wonderful customer service. We need more people like her. She made me feel welcome and she understood. Thank you Karena. Sometimes in life that kind of caring is just what we need in life. God bless.
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September 2024 by Erin Vaughan
Alejandro is great!! He is attentive and communicates well. I always knew the status of my car.
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September 2024 by Erica Young
Alejandro was a pleasure to work with!
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September 2024 by Joe Praker
My experience getting my car serviced was great service. I want to say that Felipe was very informative, courteous, polite. Good employees make good companies. Very nice experience! Thank you, joe p
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September 2024 by Arthur Weglein
My latest visit to the Clearlake Infiniti Service Department once again represented the very highest standard of dedicated service, courtesy and professionalism. For many years Shawn Lowrey set an outstanding and peerless example of his own commitment, capability and delivery, and by the leadership of his team. It's wonderful that this was recognized, and he is now the Manager of the Service Department.
Alejandro Montalvo has inherited Shawn's mantle- and he is the pinnacle of dedicated professionalism, courtesy and service. Alejandro has an exceptional combination of effectiveness and thoughtfulness- and he represents a special resource within the Clearlake Infiniti Service Department. Among others that are noteworthy and commendable are Karena, Gloria and Marcelle.
There are many outstanding cars- and the Infiniti is certainly in the top tier-But what makes our family loyal to the Clearlake Infiniti dealership (for the past 25 years)- is the Clearlake Infiniti Service Department- as the location of headache free courteous service, high competence and delivery.
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September 2024 by Sonya Mcneal
Customer service A+
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September 2024 by August Gabrilska
Had nothing but positive experiences with Infiniti of Clear Lake. Karena is a fabulous advocate and service advisor. All personnel are very pleasant and professional. Communication is superb about costs, time to complete work and updated daily.
