-
September 2023 by Joe Veazey
Been storing stuff there for almost 7 years. Never any problems.
-
July 2023 by Steve Erwin
Excellent customer service experience. Jennifer is awesome. Helpful, friendly, and efficient. Highly recommend.
-
July 2023 by Alexandra Bourgeois
I cannot say enough wonderful things about this location. It is clean and very well managed. Jennifer, the property manager, takes a personal interest in making sure that you are taken care of and satisfied. If fact, she goes out of her way to give excellent customer service and will assist in any way that she can. I have had nothing but an excellent experience renting here.
-
April 2023 by Mark Holubec
First rate facility… Exceptional staff… Needed a small unit for a short time, in an emergency situation… Jennifer and Natalie were extremely helpful and professional. And did I mention they have the largest, nicest, best utility carts I’ve ever seen??
-
April 2023 by Vane Gosbur
I’m using an pseudonym.This storage when were under a different administration the service was amazing.When Morning start purchased this storage looks what happened.1. They increase aññ fees without provide a new contract.2. I returned my storage at the mid of the month. I was told that I will receive my prorrated refund. But this never happened. The customer service is awful and they don’t want to honor or solve this matter in timely matter.Please look for other storage were employees demonstrate honor and integrity.Thanks.
-
April 2023 by Yolanda
Price has changed 4 times (went up) since I have had my unit. The place is nice but if you want a stable price this is not the spot. I would not recommend. I’m only here because I don’t want to move everything but they change my price with an email same day. These nice reviews must be solicited or paid reviewers.
-
March 2023 by Gus Reyna
This location has recently changed to Morningstar and I couldn't be happier! New carts, cleaner environment, and upgraded security. Also, Jennifer and her team have gone out of their way to accept deliveries for me on a couple of occasions when I was stuck out of town putting my mind at ease. Great upgrades and even greater staff. This is a 5 Star customer service location!!!
-
March 2023 by Michael Ogunnowo
Please do NOT I repeat do NOT rent with this storage company. They used to be community storage, which was great but now they’re Morning star and let me just say their standard has dropped big time !Increased my rate without me knowing.(they claim they sent me notice but I never got it)The customer service sucks to say the least the manager (Jennifer) is as rude as can be, she talks to customers as if she’s doing them a favor.They put a lock on my unit for falling behind in my payment (due to being hospitalized for covid) they added fees and charges to my balance. I was charged close to $100 as a lien fee for being past due (even though there was no lien on my storage) and when I paid off my account, I was told they had cut off my lock and put theirs. Jennifer instructed me I had to buy a lock from them (a cylinder lock) and come in when they’re available before they could remove their lock. I can’t wait to move my stuff out of here. I never leave reviews but was compelled to this time to warn others. Unfriendly rude staff , run down facility and ghost charges added to storage fees.!!
-
March 2023 by Kimbla Williams
My storage feels more secure knowing a code is required or the elevator will not move
-
March 2023 by Yolanda M.
The verdict is still out on the new owners. The prices kept going up on my storage unit with the last owners I hope this changes. I haven't had any issues with my unit since the new owners have taken over. They did require me show rental insurance which the last owner did not require. The property is always clean and well maintained. I do think they need more push carts for moving items in and out of storage. Otherwise the place is ok and the staff is friendly.
-
February 2023 by gerardo estrada
I felt at home as soon as I walked in this establishment , Natalie and choyce were amazing and customer service is on point !!!
-
January 2023 by Jennifer Gloria
We have been at this location for 7 years, it was opened with a different management company...the new Morning Star Management is wonderful!! Making wonderful upgrades such as providing many more carts, moving truck and more access to our unit! The new management is doing great things are we are very pleased
-
December 2022 by stacy jones
Totally hate that community storage sold this property to Morningstar. I have been here over a year with no issues and now of course my rent is going up. I have never had to purchase insurance and now it’s required! Can’t wait to move from here immediately!!!!
-
November 2022 by Miracle Muofhe
Corynn and Jamie were so welcoming and helpful. 5 Stars! Great service and they were super patient with me. Thank you!
-
June 2022 by E.D.F. L. Martinez
Good customer service from who we dealt with at this location. Temperature control. Overall were great.