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March 2024 by Charlotte Cain
Excellent customer service ever!
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March 2024 by Alden Curry
Family moved a few weeks ago & we had to refurnish the whole house! Chose Conns because we had dealt with them in the past & we were not disappointed yet again. Kacy helped us! She was sooo patient while we were indecisive on how we wanted our new home to look! Gave her input & suggestions which were very appreciated. She even was a little late to her lunch break because of my wife & I (sorry Kacy!). Gave us a follow up call after the delivery to make sure it met our satisfaction too! Overall, very great experience with this location, would definitely use them again! Thank you Kacy!
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March 2024 by Stephen Nelson
Shelwin is the best. This is the 3rd purchase he's helped me with and it went smoothly. If you go here ask for him
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March 2024 by Tiffany Tippins
Awesome
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March 2024 by Cindy Flores
Very friendly staff and great customer service! Was able to find exactly what I needed!
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March 2024 by Denise Robinson
I set up an appointment to come to Conn's to look for a livingroom set. I didn't expect to walk out today purchasing a livingroom set but I did. Shelwin was very professional and knew exactly what I wanted. I can honestly say he's a great salesman and went over and beyond to fine the perfect livingroom set for me. I can't thank him enough.
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January 2024 by Pat Smith
If I could give them a rating of less than one star, this is what this store deserves!! I purchased a television from this store, paying more than I should have for the television. The Nigerian salesman was so busy trying to make a sale with two customers that he could not even sit down with me to explain the terms of the contract. Unbeknownst to me, my contract was outsourced to a RENT TO OWN FINANCIAL INSTITUTION!! I have never rented to own ANYTHING in my entire life!! I was told that if I did not pay this television off within 90 days, I would have to pay $4,000 for a television I could have purchased for $500!! I spoke to a representative of this Financial Institution and they are indeed a rent-to-own finance company!! The salesman DID NOT explain this to me because he wanted to hurry up and make another sale!! I believe this was extremely deceptive because if I would have known I would have NEVER purchased this television on a rent-to-own basis!! I will NEVER purchase anything from Conns again and I will make sure my friends and family are aware of this deception!!
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January 2024 by Modest Sanders
Great ?? Great ?? Great ?? service !! Jide was amazing. Very attentive and knowledgeable. Would definitely work with him again.
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November 2023 by Eddy
I recently had the pleasure of working with a sales associate named Britney, who left a lasting impression on me with their exceptional service. From the moment I walked into the store, she greeted me warmly and made me feel valued as a customer. Her extensive product knowledge was evident as she patiently answered all of my questions and provided valuable insights to help me make an informed decision. What stood out to me the most was her genuine passion for the products they were selling. She took the time to understand my needs and preferences, and then skillfully guided me towards the perfect purchase that exceeded my expectations. Her friendly and approachable demeanor created a comfortable shopping environment, where I felt no pressure to make a rushed decision. Her attention to detail and commitment to ensuring my satisfaction made the entire experience enjoyable and memorable. I highly commend Britney for their expertise, professionalism, and outstanding customer service. They are a true asset to the company and I would wholeheartedly recommend them to anyone in need of a knowledgeable and personable sales associate.
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November 2023 by Weini Ghebrehiwot
Some of the employees are unworthy. They didn't know the prices of the sofa's what included. They gives wrong information or wrong deal with the customers.
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November 2023 by Lenda Davis
Jude Adefusi made me feel blessed to be shopping at Conn's. He and the staff was very informative.
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October 2023 by Laty Violent
Shellwin and the whole staff were amazing. I really fell like they were working to get me the best financing, but not pushing me into something I couldn't afford. Thank you for kindness and honesty.
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October 2023 by Terrence Perryman
They are very good and honest people. Always trying to help you get what you need. They talk to you like family. Like we at a family picnic with laughter and fun and understand your needs
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October 2023 by john gomez
Whatever you are needing and looking for, Mohammed will point you into the right direction. Very professional and polite sales representative! I would definitely go back to him for my next purchase.
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October 2023 by Harold Lilly
Things went well but with one problem. I was told my first payment on my account would be on 11/3/. This purchase was added to my present HomePlus account. I made this purchase on 9/22. I got a call on 9/24 and was told my 9/23 payment was pass due. Please check on this. After being told I didn't have to make the payment on my old account due date of 9/23.
