Costco Pharmacy is a reliable and convenient option for customers seeking prescription fulfillment. The staff is generally pleasant, though wait times can be lengthy during peak hours. Customers praise the pharmacy's efficiency, with one noting their prescription was filled the next day after being unable to get it at Walgreens. The staff is described as caring and informative, going above and beyond to assist customers. An added benefit is that a Costco membership is not required to use the pharmacy, allowing for quick in-and-out service.
Jonathan is always kind, patient, and very helpful when he answers the phone. Unfortunately, my experience with the rest of the staff has been poor; calls are often placed on hold without asking or my call just gets disconnected without any communication. I understand the pharmacy is busy, but hanging up on customers is... read full comment
February 2026
I request refills through the app and pick up when I receive notification that my order is ready. Never had an issue and the staff has always been polite.
November 2025
I get all my medications and the medication of my son every month from Costco on Richmond and I have always been helped by Mirna the pharmacist and Jonathan the tech. They are professional, efficient, and courteous even when it is very busy.
