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January 2024 by Bota Bexizdykova
The rudest service I’ve ever experienced at Costco. Their technicians lack knowledge, and their customer service is subpar.
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January 2024 by Steven Grimes
Rude and aggressive
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January 2024 by Nejla R.
doesn't have a good experience with the tire center. every time I got flat tire, they refuse to fix it and made me to buy a new one. this time after they told me you need buy a new tire. I went another location and they fixed it without any hassle. Even customer services of Bunker hill location is not friendly as other locations.
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January 2024 by Alex H.
Plenty of parking. Had a great experience with some very friendly customer service folks when we redeemed our membership gift card. They lightly pushed towards Costco Business but weren't too pushy. Selection is pretty good. There were a few products out of stock, but nothing major. The meat section is particularly great. Looking forward to future visits (and thankful for our chest freezer)
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November 2023 by Maria S.
I had an appointment to purchase two new tires. I recommend you make an appointment. I was told my car would be ready in between one hour and one hour and a half. It was ready in about an hour. One of the reasons I'm giving five stars is because you can't take honesty for granted. I had taken my wallet out of my purse and put it in the front middle compartment. I had forgotten to put it back in my purse. Everything was in my car, including my wallet with all the cash in it. The cool thing about getting tires at Costco is that you can go to the food court to get something to drink and/or eat while you wait. And finally, you can also go shop for superfluous stuff though you just spent a big chunk of money on tires.
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September 2023 by Saffa Z.
Rude costumer service. new to the area and asked a worker were the bathrooms where she was so rude a costumer came to help me. My kids were also playing and they got told to stop and they can't do that. Wow! The Costco in my area is so much more nice!
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September 2023 by ames a
An impolite and unprofessional young lady dressed in a white pharmacist's uniform was encountered at the Bunker Hill location.
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September 2023 by Schottsie H.
The warehouse is clean and orderly arranged. Quite a few freebies so I always spend more money than I should. Love that they have a large selection of low carb items.
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July 2023 by Alex C.
Visited this Costco location with my dog which is an emotional support animal. I have been to this location over 30 times with no issues until today. I made it past the greeter when I was approached by a manager named Fernando and was treated like a criminal. Him an another manager blocked my way into the store before finally agreeing to let me in. He waited for me to complete my purchases and told me it was the last time I was allowed to bring my dog to the store. This was while kids and even the costco employee working the register were all petting my dog. Little does Fernando know that my dog is in the process of becoming a service animal and we will be back soon! The situation could have been handled with more respect and less humiliation on the part of Fernando the manager. Fernando's rude behavior and lack of respect for customers is a poor reflection upon Costco. You can do better Fernando!!
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January 2023 by Tee X.
This lady here seems to be the manager, threw my things around and never said sorry , she said I took two lines of checkout when I never , I wanted to check out separately because I went with a friend , and had my own card but this lady never wanted to me too and even shout at me. I hope you guys watch out for this lady. Rude customer service and even racist. I hope there will be better customer service.
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December 2022 by Alex P.
Recently went shopping at Costco and I'm quite impressed by their selection of Asian products! Even moreso than going to Hong Kong City mall (quite surprising to me) due to the cleanliness, organization, and deals here! I know Costco won't have everything like an Asian grocery would (duh) but big picture - the wholesale and amazing prices plus a few random surprises here and there made the experience . Asian food items: Loved seeing things like shiitake mushrooms, dried nori (seaweed), Pia cakes, dried Philippine mangos, Chinese sausages, moon cakes, boba packages, dried Pho ... like wow! I'm a huge fan of them expanding to be so inclusive! Beyond Asian foods, sales overall are AMAZING. pot pies, potstickers, cheeses (I've become addicted to their Jarlsburg and Brie), pomegranates, pea chips, pita chips, Cheez-it, egg rolls, freshly made pizzas, etc - all so much food at such great prices! Service: 5/5 - from my experience with the people serving pizzas, chicken hand bakes, to the food sample folks, all wonderful and kind. Cleanliness: 5/5
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November 2022 by Mary Olatunde
Wow This is awful. I had a bad experience with a young lady at the pharmacy also. Believe me when i tell you i was feeling great that day, until i got there and had to deal with this Young lady .I forgot her name. She was SO rude to me, she had to have been the same age as my daughter. I reported her to the pharmacist . I left so upset. I normally ignore that behaviour because i don't want to pass that negative energy on to others..SMH.That was my 1st time there. I didn't want to go back...I only went for the discount but it wasn't worth it. Unfortunately my Doctor sent my script to that location again.. Sadly I had to mentally prepare to deal with the Attitude. Which is ridiculous.
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October 2022 by Huyen Duong
Christine, the pharmacy tech absolutely rude and incompetent. Unfortunate, the customer service has gone downhill in every department of the store as well.
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October 2022 by A A.
Today was scary after shopping at Costco on my way out in line a man approached me inside I actually thot it was one of the ppl that checked receipts but he immediately asked for money I said I didn't have any money then he asked if I could buy pizza for his kids which at that point I was 2 scared not to say No I don't mind helping but the approach was unexpected in cosctco so I went and bought him pizza he followed me and then while I was making sure he got the order he started to ask me if I am married if I have kids telling me I was beautiful I was very uncomfortable and I just wanted to rush out of there when I left I called Costco severally finally somone picked was very rude and dismissive but later said de will check and put security actually my husband and I called I also had seen him talking to 2 other ladies while I was ordering him d pizza. So you all be careful . Definitely won't be going there alone anymore
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August 2022 by Bruce Malcolm
Costco pharmacy is slow and does not know when a prescription is sitting thereTwo trips to pickup a prescription