Costco Tire Center in Houston on Richmond Street is known for its great staff and excellent service. Customers appreciate the friendly and professional team members like Jackson, who checked a flat tire under warranty late in the evening, and Aaron, who provided helpful assistance. The center offers free warranty repairs, such as tire replacements and flat fixes, ensuring customers leave satisfied. The team is busy but makes time to provide quality service, making a positive difference for visitors. In addition to tire services, Costco offers a range of other helpful employees, including Dylan Garcia, a knowledgeable Senior Hearing Aid Dispenser. His detailed testing impressed a customer, highlighting the high level of expertise available. Customers often visit weekly for various needs, enjoying helpful customer service and the convenience of sampling products. The location is convenient, with good deals on quality food, clothes, houseware, and electronics. However, parking can be challenging, especially during weekends, and it's recommended to visit during the week to avoid crowds. The gas station tends to have long lines unless visiting during weekday off-peak hours. Membership benefits include nitrogen air refilling and access to special food items like the large chocolate chip cookie and strawberry Sunday. Overall, Costco Tire Center and the store offer friendly service, a wide range of products, and valuable membership perks, making it a popular destination for local shoppers.
Thank you so much to Joshua and team for putting on my spare, they’re very busy but they made time. Saved my day !
February 2025
Jehu M was my sales representative (4) new tires for company vehicle and with such a pleasant transaction you guys will have out Company account! One person can make a difference. Great job Mr. Jehu on being courteous
January 2025
Takes a very long time, you are better off going to Díscount Tire