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April 2024 by Boyd P
Always great
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April 2024 by Blanca Paz
Very unsatisfied took our mother's to have breakfast!!! Couldn't order lunch at the time we arrived... Since the waiter started to attend us she came off extremely rude. I know if you work as a waiter you should always have a smile or at least not tell us to wait Everytime we needed something to wait she'll be back.. put our order in and everyone's order was out except ours... This is very unprofessional especially for a restaurant that is well know .
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April 2024 by Jim Blaine
I usually enjoy Cracker Barrel but this one was not up to par. Food was cold, service was super slow. It was not very busy and we were there almost 2 hours.
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April 2024 by Trey Hall
*Update April 2024: Very disappointed! We have always loved Cracker Barrel and generally have good experiences dining in. However, our last few takeout orders were unacceptable (i.e. some items taste old/flavorless and/or not cooked well, extra wait time, yet the food was still VERY cold). One time, they said they did not get our online order, and we waited about an hour for just 3 meals. We live pretty close and bring home food from other restaurants in this area all the time. There's no way our food got THAT cold on the way home.*Original Review: Judy was so friendly and provided great service to us! We all really enjoyed our food and the environment. The store is always fun to look around!
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April 2024 by Jimmie box
Had breakfast. Service was good and food was good. Shopping is always good.Parking: Handicapped parking was available.,
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April 2024 by Rocio De Montserrat Villegas
My food was 15 minutes late and cold as stone. They told me over the phone at 10:20 that they were boxing it, and 15 minutes later they came out with cold food. The orders where mixed wrong in the boxes and they forgot some condiments we asked for. We are so disappointed right now! Never again!
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April 2024 by laurie martin
FriendlyParking: Parking was ample and free.
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April 2024 by Liz Perez
The waitress Nancy was awesome. Best service I have ever received. Even if she was busy with other customers, she made sure everyone was taking care of.Parking: Plenty of parking available.
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April 2024 by Kimberly B
My last few visits have been disappointing to say the least. The most recent I ordered my food to go, got there 10 minutes before pick up time that was scheduled for 6:40 but had to wait over an hour for my food to be brought out. Definitely need to work on speed of service. This isn't the 1st time with a long wait. Not to mention the food wasn't even warm and I was staying in a hotel right next door so it literally took less than 5 minutes to get back to the room.
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April 2024 by Ana Maria Puente
The food was very good but this time they didn't serve me, I was sitting at the table with my baby for more than half an hour and they never took my order, this leaves a bad taste in my mouth.
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April 2024 by Ezequiel Rivera
We are so dissatisfied with our experience here at the kingwood Cracker Barrel, this is the 3rd time I come in and you all don’t have fresh berry french toast bake. Also your employees complain and express how terrible the GM is and the leadership. When we come in either Monday,Tuesday or Wednesday there’s always no food available and it’s disappointing that they have it on the menu but available for consumers to eat it. The GM got mad at the server for ordering me something with fruits on top. That’s so ridiculous! Please have someone from headquarters come and address employee concerns and re train the managers. It’s unacceptable, as a consumer we expect to eat what’s on the menu not tell me that the GM doesn’t want to make it. Hope to receive some response soon or follow up.
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April 2024 by Stephanie m
Food is awful.Customer service is excellent, great servers.Wonderful and best lady manager on duty Saturday 13th April 2024.Outstanding and very professional and kind.Thsnk you guys for all you do.Parking: Right by the restaurant entry.
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April 2024 by Aurora Cuevas Barbosa
My girl loves it
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April 2024 by Lee Bell
Ok need to be honest I am an employee so my review is biased but I personally really enjoy our seasonal menus and our servers are really good! But my favorite part and I'm sure yours is to, is the gift shop
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April 2024 by david murdock
Always great food an service..
