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December 2025 by Rolando Camillla
Thank you Ms amber for your customer service she has going above and beyond professionally and friendship she care of her customers and really greets me with their a great smile I'll tell others to come here I'll have been a cricket member going 4 years but Ms amber stands above cricket service reps
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December 2024 by Frank Mack Quinn Jr
Ive been with them for years.
Love their service an prices
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June 2024 by Kevin Jones
Went to Cricket Wireless store located at 3040 FM 1960 Houston Texas 77073 me and my brother because my brother purchased the phone on May 7th today is May 22nd while in the store the two Spanish-speaking ladies one which was the older one already had an attitude when we walked in the store my brother explained to them that the charge unit on the phone was not working and the phone was not charging and had stopped Charging the day before the younger female stated that since it had been over 7 days that it was the store policy that they could not replace the phone okay I get policy however the older female was very aggressive by saying we can't take it back we can't take it back I told her I understood that however my brother had just purchased the phone on May 7th 2024 at this point yes my brother was upset and I'd like to add that my brother is 63 years old a senior citizen however he didn't disrespect her at this point the older lady says get out of my store get out of my store and commence to calling me and my brother you broke N word however I kept my composure because looking at her standing there with that flowered Easter shirt and them old dusty jeans with a pair of Crocs on her feet she should really take a look in the mirror before she insults someone however I will be reaching out to upper management regarding her customer service skills and racist attitude and I will also take this further to social media needless to say we will never ever use Cricket Wireless again people beware do not go to the Cricket Wireless store at 3040 FM 1960 they are very racist
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May 2024 by David Garcia
Closed when on 4/28/24 goggle said they was open... got to the place, said closed on Sunday on the door.
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April 2024 by A P
Great customer service. The young lady inside was very helpful and knowledgeable about all the products. Also, what it takes to transfers over to Cricket. Great job guys keep up the good work
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January 2024 by Pau Paleta Oz
I was ready to change phone company, but due to the employee's terrible attention, I ran away. If he was in a bad mood or doesn't like his job, it's not my fault as a client. I asked about the cell phones they had to offer and they just said "those that are there" the same with the plans. I have never been treated so badly
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May 2023 by Jose Najera
It's okay, thank you because the guy who works there took good care of me.
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October 2022 by nancy trujillo
He was just a great help with my phone I had problems and he helped me without any hesitation's. Mo was fabulous he also helped me with a charger since I need to make sure my car ride back home was safe and battery full. Amazing customer service
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October 2022 by julie harrington
Mo was amazing with the way he made me feel comfortable with my new phone and purchase I went from a flip to a DREAM 5G. He was very patient and helpful. Great worker thank you Mo
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October 2022 by Tomika Cartwright
Mo was very helpful. He really helped me out with all the questions I had he was very knowledgeable in every aspect of what he sold. Great job !!!
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September 2022 by Bxnshee
Mo did an excellent job explaining all the plans to me in a way that I can understand as a tech-illiterate person. He not only was extremely kind and understanding but provided value to every product I walked out of there with. Give this man a promotion!!
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September 2022 by Irron R. Collins IV
Not family friendly .. Creepy employee got angry when I asked him not to photograph my daughter .. Do not go there!
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February 2020 by Elain Jones
This is a place you don't need a contract to get a phone and the work with you get a reliable phone to your Business and Buggy.
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August 2019 by Sandra Freemount
Love this place I won't change carriers at all
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November 2018 by Jose. H Ramirez
Excelent
