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November 2023 by michael gouch
New manager Esther was very knowledgeable and helped with wifey's upgrade transferred data smoothly.
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November 2023 by Jay
Excellent customer service!!! Easy set up!!! In and out!! Great prices!!
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October 2023 by Sahar Noori
The Spanish man that work here is so rude and disrespectful with me and with my father. Don’t go there because he is not good person does he behave like that. All of Spanish people that I know are good people and I love them but he was disrespectful with us. Please don’t go there.
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September 2023 by Google user
The Spanish man that work here is so rude and disrespectful with me and with my father. Don’t go there because he is not good person does he behave like that. All of Spanish people that I know are good people and I love them but he was disrespectful with us. Please don’t go there.
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June 2023 by E Mo (I Am Me)
Joel and Alex are the best reps out there. They were helpful and knowledgeable. This is my store to come to!
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June 2023 by maria graciela
The worst! A totally disrespectful attention. They are rude
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March 2023 by Aurora Castro Barrera
The manager there is so rude.
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February 2023 by B1o H4z4rd 42
ok so in December I had problems with my lines and went to a couple of cricket stores close to my work and nothing was able to be done (according to them). On my way home I stopped by this one to see if they were able to do something with my lines. Lucky for me I ran into Erika or Erica not sure how to write it. When I tell you there is somebody that goes above and beyond with trying to help she did that and then some! she spent hours trying to solve my issue, would keep me informed every time I stopped by until my issue was solved a few weeks later. She is amazing and really knows what to do to solve a problem with your account/phone. absolutely amazing! After solving the issue I decided to open another account and didn't think of it twice on who to get this done, she got me in and out real quick with exactly what I needed. Erika if you see this please don't ever leave cricket or maybe start training every employee, you're amazing.Thank you so much for everything, never going to another store again!PS: there was this one short fellow that didn't know what he was doing or saying, he would interrupt every chance he had trying to say what to do and wasn't even close to what the real solution was. Cricket you need better interviewing department this dude had 0 to no customer service skills, and this comes from a former ccm for vonage.
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January 2023 by Jaqueline Ramirez
Faizan, Erika, & Carla were awesome today. They took their time with us and went out of their way to make sure we received the best customer service ever!!!! Thank you so much, we’ll definitely be back and send our peeps that way.
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December 2022 by Darlyn Vega
Came in to switch my line and get a new phone let me tell you about the employee they are so NICE and they are really helpful they help me with my service the only problem I had was that the store was really HOT I sow their ac thermostat and it say it was 82 degrees why would you let your employees work like that someone FIX it
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October 2022 by Valeria Ibarra
Came to the store to add a line to my account. The staff was really nice and effective the only problem i mean big problem was the ac was not working it was 87 degrees inside. The employees gave us some water and apologize for the ac problem. The manager should fix it cant have employees working like this or costumers come in
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August 2022 by Big Hunt TV
I visited this store a few weeks ago. They’re a very welcoming, nice, and professional Establishment. The New Manager is Extremely Helpful, and Staff is great as well!
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August 2022 by Henry Kim
Their cricket service is rude and they do not have the good service and they treat the customers bad, I do not recommend that place there
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July 2022 by Sylvia Padora
I've been to another cricket store and when I walked in they had cell phone that was broken on display. I walked out. I visit this location and I believe his name was Gilbert, Margarita , and there was another gentleman there . They gave a a good deal and helped us so much.
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June 2020 by Arron Wolford
I bought a new phone and case from Sef there at Cricket. He was very knowledgeable about the all the phones and features, more than that he was extremely kind. I would recommend him as your sales person if you want a great customer service experience.