-
November 2023 by Danny Stefy
Awesome store. Best deals
-
October 2023 by GINO SANCHEZ
Customer service is here is horrible today I wanted to switch from boost mobile the girls there act like they don’t care about my business so I left
-
January 2023 by Sara Sisay
I bought an iPhone14 not knowing it was locked so I went to return it, but I couldn’t find my card. Went home look everywhere didn’t find it. I came back and told them I lost it, they said that is the only way they can return it. They don’t have a system just to send it back to the card. The due for the phone to be return 1 day left. They said “I need to ask the bank if they give me one” everyone knows that banks send cards 5-7 business days. They just want that one day to be expired to keep my money. But thanks to the technology I set up an Apple Pay and was able to return it after 2 hours. This is my last month with Cricket because of this location after long years of being customer here. Adios.
-
September 2022 by Queen Braider
This place has terrible customer service they picked up the phone and hung up in my face and then I called back and they wouldn't answer and it's very clear that the store is open it's after 9 AM
-
September 2022 by Muhammad Fiaz
Low cost services with out contract
-
June 2022 by Mueez R.
They knew I was on a budget and helped me out ! Amazing service for the price all around been with cricket for 2 years !
-
April 2022 by Allan Panzer
Less than one year ago I went to activate a phone. The sales people said...buy this screen protector it has a lifetime warranty. OK. I bought it. Now less that one year later I went back. The protector is chipping. Do you have the box. We have record of you buying it, but it is not clear it is the life time one. Do you have the box. There is a card inside. So, I have the box. Brought it in. Oh no sir, I'm sorry, you have to contact the company. I said..what am I going to do mail them my phone? Sorry sir, we just sell them. See, this is just with the company. Cricket has decent phone service, but the product presentation and honesty leaves something to be desired. Don't buy anything there. I sell glasses. Imagine if you returned a pair for warranty and I said...call the company. Customers would not be happy. And I"m not happy. So, I'll leave this review everywhere I can. Don't buy at these stores. They should not sell product with a sticker that says clearly lifetime warranty. Turnover is huge in this type of store, so one cannot ever see the person who sold you the product.
-
April 2022 by A P.
So, my guess is that no one writes reviews about this store. I'm going to change that. Less than one year ago I went to activate a phone. The sales people said...buy this screen protector it has a lifetime warranty. OK. I bought it. Now less that one year later I went back. The protector is chipping. Do you have the box. We have record of you buying it, but it is not clear it is the life time one. Do you have the box. There is a card inside. So, I have the box. Brought it in. Oh no sir, I'm sorry, you have to contact the company. I said..what am I going to do mail them my phone? Sorry sir, we just sell them. See, this is just with the company. Cricket has decent phone service, but the product presentation and honesty leaves something to be desired. Don't buy anything there. I sell glasses. Imagine if you returned a pair for warranty and I said...call the company. Customers would not be happy. And I"m not happy. So, I'll leave this review everywhere I can. Don't buy at these stores.
-
January 2022 by Maximo Raymundo
Great service. From everyone
-
December 2021 by Javier 713
Great customer service super helpful and easy went in&out.
-
December 2021 by Danger Boy
Great customer service bellaire love the friendly staff. Thank you team.
-
December 2021 by Elmer Barrera
Hey thank you Rubén good service capacity and professionalism
-
December 2021 by Alison Trujillo
Employees are so nice and helpful. Team is so nice
-
December 2021 by Jaquelin Alfaro
Great service from employees
-
October 2021 by JEd Martinz
Best Cricket Store in SW Houston !!
