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April 2024 by Kay Blends
Friendly energetic employees every time!
—- my previous review from 4 years ago when employees held events, marketed, and treated the customer with dignity.
Unfortunately I have to edit this review as it seems vibrant energy is no longer at this location. You don’t even get greeted as a customer I approached the employee on schedule and her attitude was just so bad, it made me turn right around because who in their right mind would spend their hard earned money where they get treated with disscontempt.
If you want people to happily purchase from your store then I would recommend a lively and happier energetic environment where the sales rep seems actually pleased to help and not bothersome because all-in-all work professionalism and work ethic’s must still be followed and the customer is always right.
Now and days with so many apps that have freelance auditing technology you never really know who’s going or your store no matter what the situation, frok brand ambassador, to auditors, even secret shoppers, to even just regular customers. Customer service etiquette is a must through and through because you never know who you have walking through that door. Please always treat people with kindness, respect, and integrity!
—- I never asked for fee’s to be waived of course because I was a former employee as stated in the review, because I am aware that’s out of protocol. I am aware of other methods of purchasing their services or product online but I know that goes straight to the corporation so I wanted to support local businesses.
Then as to I know the manger I contacted the manger to notify them of the staff they have on board just to receive the same type of attitude being accused of asking fees to be waived before even looking into the issue. I will no longer recommend this location to family/friends again.
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October 2021 by Jorge Alberto Suazo Castillo
(Translated by Google) Excellent(Original)Excelente
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October 2020 by Fox E.
Not to be confused with Tennis Wireless or Softball Wireless.This is a cheap cell phone store in Chinatown which is close to Sharpstown, and it's located along Bellaire, at the East End of Chinatown.If you want a cheap phone, this is probably the place to go, although there are other alternatives too.
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August 2019 by Esther Ramirez
Perfect
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August 2019 by Alicia Mendez
They give you a price of a phone including speakers and cases and other accessories but they won't tell you there charging you for it . They tell you it's free! Make sure you always see your receipts and check !
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August 2019 by Luis Tay
Thanks they are the best
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July 2019 by Henro Merino
The employees are the best and they go above and beyond to gain the customer satisfaction. They helped me move all my photos, contacts, text message and even all of my social medias. They're always happy to help.
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July 2019 by Michael Merino
The best customer service I have experienced in any wireless store.
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July 2019 by Karen Parra
Friendly energetic employees every time!
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July 2019 by Sand Poro
Best network in the US
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July 2019 by Francisco Sac
Amazing help
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July 2019 by Marina Alvarez
(Translated by Google) Assistant mechs
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May 2019 by Karen De Merino
friendly fast and efficient service. employees are great help me with everything I needed, the service is awesome I travel alot and I never have any connectivity issues.
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May 2019 by Alexandra Parra
friendly fast and efficient service. employees are great help me with everything I needed, the service is awesome I travel alot and I never have any connectivity issues.
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November 2018 by Alicia Ray
They give you a price of a phone including speakers and cases and other accessories but they won't tell you there charging you for it . They tell you it's free! Make sure you always see your receipts and check !
