Cricket Wireless Authorized Retailer in Houston is highly praised for its excellent customer service. Customers highlight the helpful and patient staff, especially mentioning Blanca, who is known for explaining plans clearly and answering questions thoroughly. Blanca's friendly and talkative nature makes the experience enjoyable, with customers feeling well taken care of and appreciated. One customer shared that Blanca spent nearly two hours on the phone with Boost Mobile to help transfer services and get a new phone, demonstrating her dedication. Overall, shoppers find the staff to be attentive, caring, and professional, creating a welcoming atmosphere. Many reviews recommend visiting when Blanca is available, as her attentive service stands out compared to other staff members. The store is appreciated for its helpfulness and the positive attitude of its employees, making it a favorite spot for those seeking good service and clear communication.
When is today and the girl working spent close to two hours on the phone with boost mobile trying to get my account number for me so I could transfer my services and get a new phone. This is my new favorite store in Houston. Awesome customer service.
June 2024
Good service, even during outages, they try to help.
January 2024
Very good customer service. The White girl explains very well about the progressive and how much she is charging for each thing, she explains everything to you, ask about her
