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November 2024 by sharyl lee
Shelita have great customer services all the time. I really appreciate her good customer services especially at times like today. She deserves a raise or something good to let her know to keep up the good service. Thank you ??
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October 2024 by Ernest Montiel
Clean roomy units and cool
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October 2024 by Heather
Excellent place for your storage needs. This location is clean, climate controlled and the staff is friendly and helpful. Shelita and Kayla were most helpful in assisting me during the rental process and kindly answered all my questions. They are professional and efficient. Thank you! Highly recommend this public storage to anyone needing storage services.
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October 2024 by Marianna Castellanos
Was a breeze coming, in already with a reservation and Ms Mary was so sweet and easy informative.
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September 2024 by Malek Qibaa
Best service I’ve ever had at a public storage! Anesha was absolutely phenomenal. Handled everything professionally and time efficiently. Had me in and out with a smile on our face. Thank you Anesha
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August 2024 by Abe Williams
This location is closed and has not reopened. Following Hurricane Beryl there has been no communication on how to access our units, only a sign on one door that I never use to access that says “Out of Order”. I store my large equipment for my job here, which I need to access regularly. I have had to decline jobs because of this. There is no way they should expect to receive a full month’s storage fee for this.
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August 2024 by James D
I want to thank 2, employees of PS for helping me to learn the condition of the rented space after the hurricane. 1) Erica called me back (from a different location) after no one from corporate would return my call. 2) Kayla was camped out at the location (without electricity) and must have been hot and tired at the end of a long day. They each did a good job. Corporate should have emailed us after a few days without power - just simply let us know what is going on! A Business needs people like these two employees. Not more A I Robots.
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August 2024 by Felipe Salazar Duarte
I needed to store some of my business things and Luis at the front desk was very helpful and professional. I highly recommend, better experience than what I have experienced in the past at this location!
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July 2024 by Amilcar Cisneros
Dont rent in here, Please save your time
I rate 1 just because I can't use zero, I've been renting a storage in here for a year, and I thought I was good in there.
Well, I guess not, Sice the hurricane Berryl hit Houston nobody is at the office, I've been trying to get my back up generator, blowers or A/C from my storage and I can't, next door storages is been working good with no problem.
I called customer service, and they just give excuses, blame everyone but them.
It's been a week now and they don't give solutions, when you need them they just give excuses but solutions.
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July 2024 by Cedrick Baker
I rented a storage on 07/09/2024 and can’t even get in to unload my stuff and nobody is at the location for me to get in. Had to extend the uhaul for today and went back over. They say open online but nobody still isn’t there nor answering the number that’s displayed for customer service ugggh. Why take my money and no way in
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July 2024 by ACTS 16:31
I just moved out after being there for 13 months. I have used three different Public Storages and this was my favorite one, hands down. It's clean. The customer service is great. The people who work in the office are nice and accommodating. It's climate controlled. Did I already say that it's clean? When I need another storage unit in this area, I will definitely be back. No doubt about it.
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July 2024 by Deanna
Prices change often
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April 2024 by Monica Wilhelm
Please do not rent here if you want a clean common area, no spiders or pests and most importantly if you would like someone to answer the phone and a customer service department that actually attends to important matters. In addition, they just took a massive price hike up 23% percent regardless of your contract price as it is month to month.
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April 2024 by Gracie MC Page
I recently had the pleasure of working with Kayla at Public Storage and I must say, she exceeded all of my expectations. From the moment I walked in, she greeted me with a warm smile and was extremely helpful in finding the perfect storage unit for my needs. She was knowledgeable about the different sizes and pricing options and made the entire process seamless.Kayla was also very patient and took the time to answer all of my questions, ensuring that I felt comfortable and confident in my decision. Her customer service skills were top-notch and she truly went above and beyond to make sure I had a positive experience.Overall, I highly recommend working with Kayla at Public Storage. She is a true professional who genuinely cares about her customers and their needs. Thank you, Kayla, for your outstanding service!Mel C.
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April 2024 by Kay’Ren Smith
Kayla was absolutely amazing. I was moving into my unit. It wasn’t quite ready yet but the moment I got there, she took care of it right away. I definitely appreciate her cheerful demeanor and ready to help attitude.
