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October 2023 by Don Vay
Dominique did a great job she got me the space that I need at a great price. Dominique knows her work thank you so much Dominique for helping me
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September 2023 by Assane mbengue
The worse customer service I have ever witnessed in my life. Horrible. The front desk person supposedly manager , his mane is Joshua. He is rude , unprofessional and not willing to assist at all. Not sure why he is working there !If there were any options less than 1 stars, I would have given than.
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September 2023 by Yvette Laugere
Terrible experience at your facility two days in a row ! Sunday 9/3 & Monday 9/4 Very rude and not helpful at all had to call customer service both days to receive any kind of service of supposedly site manager? He just flat out refused to be of any assistance to us.
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July 2023 by michael liberto
We were moving and this location was solidly close and reasonably priced. The advertised hours could use a little more defining and management but overall solid.
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May 2023 by John Nganga
I always have a great experience with this storage when it was Cube smart. Hope will be the same with the New owner The Public Storage. But so far the new Staff are awesome. Good job with the app thing I Love it have no to key in the pad just use my phone n am done in seconds
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March 2023 by Chris “JC” Malveaux
You know, I genuinely wanted to give this place a one however, there is one young lady that works there that is very polite and nice and I don’t think it’s fair for her to be dinged for the others. I recently went to this location and upon walking in a young lady sitting at the counter, looked up at me in my face, put her head down and proceeded to work. She did not even say welcome hello anything later learn she’s a regional manager so if this level of development & training standards. It does not surprise me that you have a hazardously broken mirror in one of the lobby’s & had done nothing about it. Furthermore, what person designs a door and puts the access ramp more than 10 feet down the walkway along side of a building this was such a poor design. In addition the homeless folks that hang around the elevator is very uncomfortable.
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January 2023 by R J (Red)
Storage unit on Sam Houston Parkway in Houston, TX, is very clean, well kept, and secured. I like how it is not accessible to everyone. You have to have a code to enter the building. Rashon was very professional and exhibited excellent customer service skills. He ensured I was satisfied with my unit and also went the extra mile to include my military discount. Highly recommend this storage facility.
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January 2023 by Callie Pettway
Very clean system of storage units. I appreciate the music system playing. It made the space feel calm. My concerns: there is not a visual map of where the units are located. There is not a directional map to show where elevators are located. I entered the wrong elevator bay and ended up away from where I entered. Also, are no lights inside the units. Only in the hallways with motion sensor lights which illuminate as you walk closely to the fluorescent lights along and through the unit aisle. Go there in the early day for good lighting.take a flashlight for clear lighting in your unit. The young man managing the service desk provided Good customer service , pleasant and professional service. .
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January 2023 by Josh Wleklinski
Rashon was very helpful. Professional, listened to my needs and helped me find the perfect unit for my price range. I highly recommend this spot for your storage needs. Accessible, affordable and very clean.
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January 2023 by Andrew Dyrhood
Staff was helpful to get onboarded. In general, the insides of the building are kept clean except every time I was on site, homeless people came in and out of the elevators with passcodes.
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December 2022 by Jennifer Lee
Was charged more than advertised. Business declined to correct the problem. I am relying on the contested charge at my credit card company to make it right. Buyer beware…. And DO NOT pay early…. They turn on your lease that day if you do!!!
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October 2022 by Joyce Cooley
The staff at the Rogerdale location provided excellent “hands-on” assistance whenever needed. This was my first experience renting a storage unit and they were always there for me. Special thanks to Jasmin and her wonderful assistant
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October 2022 by Malcolm Johnson
Dear CubeSmart facility I rated y'all with 5 stars today because of your wonderful employee Jamine Cole. She greeted me with a warm and welcoming smile. Was very energetic and informative. She explained everything in full detail and she went above and beyond in providing great customer service. Thank you Jamine Cole.
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September 2022 by Felecia Ellis
Jasmine provided the best customer service while assisting me with the application process. I’m pregnant, so she was very helpful in that regard by ensuring that I did not do anything that could potentially harm myself and baby. I will definitely recommend to friends and family. Nice, clean facility that is well kept.
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September 2022 by Fatima Friday
Exceptional service from Jasmine, Kaylin and Rashon! The unit was very clean and the entire facility is managed with great care. Thank you for your service