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February 2024 by Shi Thompson
Unprofessional pharmacy workers. I’m not sure if the attitude is just part of the job but I was charged twice for my prescription. I paid once through the cvs app and showed them my emailed receipt but they somehow could pull up the payment so I had to purchase it again. Now I’m being transferred back and forth through cvs’s many departments trying to get a refund. This is a scam and it’s ridiculous how little the associates was concerned.
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February 2024 by Corita Creeks
There's a reason this CVS Pharmacy (store # 07106) has a 2.1 rating. Extremely poor customer service and a lack of concern for the customers.. The pharmacy staff had poor explanations as to why a prescription was not filled. Two staff members made up two different reasons as to why it wasn't filled. The pharmacy manager had extremely poor customer service and didn't seem to be bothered by their made-up reasons. The pharmacist wasn't concerned with why the doctor had not been called on a refill 5 days after the prescription was called in and on the day it was scheduled to be picked up. The entire staff was arrogant and displayed a lack of knowledge and concern. I definitely WOULD NOT recommend this pharmacy.
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January 2024 by Oscar Perdomo Escobar
You can't grab what you need, you ask for help and a guy with a cactus face doesn't know what panpers is.
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December 2023 by ROCKY CASTRO
I was watched the entire time??
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December 2023 by Rosa Jefferson
Just poor service all around
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December 2023 by A M
This location is horrible. Went to pick up medication one RX was ready and the other RX was not. It wouldn't be ready until 3hrs later. They didn't want to override and get my RX prepared for me while I was at the drive through window. Because they was going on Break in 4min. No compassion no concern for me as a customer didn't have no empathy. They SUCKS.
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December 2023 by Bru Brun
Worst location. Never any workers. Hard to find what you need. Always something going on resulting in police presence. They need to close
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October 2023 by jessica lee
Walked in at 8 am and did a little shopping. I greeted the Hispanic lady worker, who didn’t say a word back to me. I later heard her greet a man walking in. Really??? Then I needed help finding an item so I asked a lady down the aisle who was stocking items she looked upset over me asking for help. Store inside is organized well and front faced. Then I went back later for my prescription and waited in line for 35 minutes. The girl at the drive thru window acts like she doesn’t know what she is doing. Only one window open. Very long line and wait. I will not be going back to this location due to the poor customer service and the pharmacy being very slow at service. Also the parking lot has garbage all around it.
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October 2023 by Angelica Corona
The first pharmacy I go to that doesn't provide a public restroom. How hard is it to have an employee clean up around the area? A pharmacy shouldn't look like this.
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October 2023 by Brittany Brown
Horrible service. Extremely slow. They don't answer the phone (14 min hold and still no answer). It seems like they are taking advantage of the elderly in a low income area. I'm simply trying to pick up meds for an 80+ year old and it's impossible. They also don't have medications and devices in stock.
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October 2023 by TheBillionaireBabez
This CVS pharmacy is the absolute worst in Houston. Everyone here acts like ghetto hood rats. Any time you call, it’s takes 30 minutes for the pharmacy to answer. If you ask a question about your prescription they act like you are annoying them. Why come to work and get paid to fill prescriptions and answer questions about them, if you are going to have an attitude. This is your job. This is what you get paid to do. If doing your job is going to be a problem, get a new one. It seems like this CVS hires anyone who barely made it out of school. Please develop some people skills before you guys get shut down. Absolute garbage.
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October 2023 by mack martinez
I came here on September 15 2023 @11:20am asked for my prescription they told me it was not here, I Call the clinic had the clinic on three-way where they told the Clinic it was here. They told me I had to wait three hours for my prescription because the pharmacist did not want to fill it for me she’s going to fill it when she wants too Don’t come to this CVS.
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October 2023 by Jim martinez
I came here on September 15 2023 @11:20am asked for my prescription they told me it was not here, I Call the clinic had the clinic on three-way where they told the Clinic it was here. They told me I had to wait three hours for my prescription because the pharmacist did not want to fill it for me she’s going to fill it when she wants too Don’t come to this CVS.
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August 2023 by Alicia Adams
I see why this location is rated so low. After pressing the button THREE times for assistance, I was about to leave, but the OFF DUTY worker said she would help me since everyone else was ignoring the page. I'm thankful for her, but she shouldn't have had to help since she was off the clock and there were plenty of other capable individuals inside of the store. If y'all are going to have certain products locked, y'all need to pay attention to the store intercom and respond promptly.
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August 2023 by Meri Deleon
The worst pharmacy!!!! They dont have anyone bilingual and they take forever to answer they never have the medicine ready and dont communicate thia to you