CVS in Houston offers convenient and reliable health and shopping services. The store is easy to navigate, with helpful staff who are friendly and professional. Customers appreciate the assistance with tasks like replacing car key fob batteries and handling insurance issues, highlighting the staff’s willingness to go above and beyond. The pharmacy team is highly praised for their knowledge and care, especially for administering flu shots in a painless way and quickly filling prescriptions. Recent improvements have made the store better, with better staffing, inventory management, and check-out processes. Although the store has a visible staff presence at the entrance, which some customers found a bit intrusive, it helps resolve self-checkout problems faster. The pharmacy staff, including dedicated team members, are known for their excellent customer service and prompt assistance. Despite occasional challenges like limited pharmacy hours due to staffing shortages and ongoing construction nearby, the overall experience is positive. Customers also enjoy the benefits of joining ExtraCare® for personalized deals, rewards, and savings on weekly deals. Whether for prescriptions, COVID-19 tests, vaccinations, or everyday needs, CVS in Houston strives to make health and shopping easier for its customers.
Luv was very helpful and kind , also helped me find things , that i needed , very helpful person, ,
November 2024
Josh and his coworker were exceptionally helpful and service oriented. I highly recommend going to this CVS just because of this type of customer service BRAVO!!
September 2024
My local CVS. The store is easy to navigate and the staff is extremely helpful should you need something. It's also very convenient for Amazon returns.