CVS is a pharmacy that receives mixed reviews from customers. Many praise the staff, especially pharmacists like Steve and Carlos Novoa, for their friendly, respectful, and knowledgeable service. Steve, in particular, is highly appreciated for going above and beyond, even saving a life by providing crucial medication after a hospital discharge, and for making billing questions easier to understand. Customers value the helpfulness and positive attitude of the staff, which enhances their experience. However, the store's outside environment has been criticized, with comments about the parking lot being dirty and poorly maintained. Some feel that better management and regular cleanup of the grounds would improve the overall customer experience. Overall, CVS is recognized for its excellent pharmacy team and customer service, but there is room for improvement in store cleanliness and grounds maintenance. The staff’s dedication, especially in critical moments, leaves a strong positive impression, making CVS a place where customers feel cared for and supported.
Excellent service Professional, patient interaction
February 2025
The staff is attentive and has helped me with questions I have regarding my purchases.
November 2024
Came by to pick up my prescription and also to buy some vitamin A and I must say that Carlos Novoa was a very helpful employee. He was very professional,respectful,friendly and had the best attitude ever.
