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February 2024 by Jacob
It's a good CVS, but how does a convenience store next to a college campus not have any bark parking?
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January 2024 by P P
So sick came to collect my drug and they are all having lunch break together and have to wait until 2 pm
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November 2023 by Scott Dobbins
I am new to Houston and only here for a few months due a family hospitalization. I needed a CVS and after reading a few reviews picked this one. It was THE RIGHT CALL. The employees were friendly, the pharmacist was very helpful and went out of her way to fill my prescription quickly and to talk over some things I needed to know about them. It was a great experience!
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September 2023 by William Bryan
Kirby CVS has the most professional and empathetic pharmacists in the field.They are a model of superb customer /patient interactionI applaud them for the complicated process of insurance verification and making things work for the customer/patient in their medication acquisition
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September 2023 by Angela Papageorgiou
Christina was super helpful, professional and pleasant!! Definitely a customer magnet! Overall the experience at the specific cvs has been average but Christina is the definition of going above and beyond!
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August 2023 by Katey G.
There's not a lot to say about CVS. But I wanted to shout out the pharmacist that was super helpful with finding my medication. Everyone here was a delight to work with, and they helped me push my difficult medication through insurance. I'm super grateful for all their help throughout this process!
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August 2023 by A man of Vision
Security guard followed me around the store the entire time!! Black bald headed guy asked me a million times if I needed help!! That’s ridiculous
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May 2023 by iDreamer
Visited on 5.3.2023 very helpful cashier and front support employee solved my coupon issue very faster . They patiently helped . I highly recommend this store . Both ladies ( I don't know their names sorry ) are assets for CVS thanks a lot.
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April 2023 by Sergio Carrillo
Just left this store. It's 9:36pm and didn't expect much from employees, but the two ladies there are amazing. They greeted us as we entered the store, and showed us the way to the ice cream refrigerators (late night craving). I only grabbed one item, but she mentioned that they were on sale. She went to check herself and went to get the item from me once I said I wanted to take advantage of the sale. Very friendly, helpful, and an amazing first impression at this store. Loving my new neighborhood!
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April 2023 by Brooklynn H
I used to go to the CVS at Kirby and 59, but will be coming here from now on. Much safer thanks to being in West U and them not allowing people to hassle you right outside the door.
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April 2023 by MRZ. G
Very racist the lady was very disrespectful
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January 2023 by jen ko
If you need a vaccine, this is the place to go! I have had many, many shots in my life, and Thanh (?) is one of the best - efficient and fast! She's given me 2 shots this winter, and they were smoother than ones I've had elsewhere, including at doctor offices and in hospitals.
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November 2022 by Susana User
Most of the staff is really rude.
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March 2022 by Public Restroom Guy ..
Alright so there was no sign or anything that directs you towards the restroom. Also the hallway light was out (it's one that auto turns on and I had to hit the button). The bathroom itself was nice and clean but had no toilet seat covers in stock, not to mention the SECOND I sat down, somebody tried to come in but luckily I locked the door. Reviews are based on my comfort and if I feel like I have to rush my number 2 break then not cool. Also the water pressure was too low in the sink. 2/5 only because bathroom was clean.
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November 2021 by David L.
Not sure where the bad reviews came from. We've been using this pharmacy for years and are very happy. I have special pharmacy needs and really appreciate the wonderful help I get from Angell and Michelle, the full-time pharmacists on site. They are chronically understaffed for what is a busy pharmacy, but that is not the fault of the folks at this branch: it's the fault of corporate headquarters, and is true for most pharmacies. And I will note that I rarely spend much time on hold and they are very helpful as soon as I get through. In fact, I see that every time I stop in they are running full tilt at what must be an exhausting job. But on top of that they always have a friendly greeting for us and remember us by name. And I see they are like that with other regulars and are generally friendly and helpful for everybody. The staff for the regular store is solid if not spectacular, but that's not really the point. If you need a water you go to a grocery store. But I'm betting that grocery store doesn't have a pharmacy that gives such fantastic personal service! A nod to location: since they are in Rice Village, they get more traffic than your ordinary pharmacy and in weird spikes. Yet they still maintain a welcoming attitude. Much appreciated!
