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February 2024 by Nomán Armón
Walked into this store and was told I had to leave my carry pack at the front to shop.....my comment..women enter the store with purses all of the time and are not stopped. I happen to be a guy who decided to make a quick purchase before catching the bus. My pack was strapped across my chest/vertical like that also went across my back... probably smaller than some of the carry purses that some women use. I decided not to leave my carry at the front and in- turn left....and I won't return
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February 2024 by Brenda Gonzales
Can never get anyone on the phone, I've tried 4 times today each time waited for 15 minutes and never spoke with anyone at the pharmacy. I called the main line spoke with a female manager who also left me on hold after saying she would transfer me over and walk over.Worst pharmacy to deal with!
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February 2024 by Nelson “Nuriel Elyon” Gomez
Sometimes they greet you, sometimes they don’tbut overall the store looks organized and clean.
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January 2024 by Chanell Graves
I had to go to this pharmacy in person because the staff kept hanging up on my sister who was trying to get her prescription transferred to another pharmacy. The black lady was so rude and was cursing at me. She refused to transfer the prescription, so I had to call the other pharmacy (Wal-Greens) and luckily the other pharmacist from Wal-Greens bent over backwards to help even though the black lady was rude to her as well. I told her I wasn't leaving until my sister's prescription was transferred because she had been calling for two days. I don't have a name because she refused to give me her name, and I believe she lied to my sister and said her name was Esparanza. Very unprofessional, and I would give zero stars if I could.
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January 2024 by Riah Kindle
The worst CVS pharmacy staff I've ever dealt with. Upper management needs to apply some major pressure and training to improve the customer service at this location. Patients are already dealing with being sick and various illnesses and the last thing we want to deal with is holding for over 30 minutes only to be hung up on several times and then a rude attitude. This was the most piss poor customer service I have ever received and this has been my primary pharmacy for 6 years. I will not be returning.
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January 2024 by Darius Gilliam
For whatever reason I can't make deposits on my card after 3pm which RUINED my schedule and they never put a sign up nothing and this is supposed to be for safety I for one am disgusted by this as I need to pay bills and cvs is now making me late on that Thanks cvs! I will MAKE SURE PEOPLE KNOW THAT YALL DOMT CARE ABOUT PEOPLE NEEDS THIS PLACE HAS 2 .4 STARS 4A REASON I RECOMMEND WALGREENS DOWN THE WAY PLEASE NEVER GO HERE THEY DONT CARE ABOUT CUSTOMERS NEEDS
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January 2024 by Nakeysha Mallard
It’s just not ok for the staff to be cussing in front of customers. Very unprofessional
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November 2023 by Jennfier Delgadillo
ALLOWS OTHERS TO HEAR YOUR SENSITIVE INFROMATION.I went to pick up my sons prescription on 11/14/23 and when I got at home I realized the medications were not reconstituted but it was too late to go back that day. I tried calling in the morning of 11/15/23 to see if this was an issue I could fix at home or if I needed to go back to the pharmacy. Sadly all 4 of my phone calls after going through the automated message and waiting on hold I heard about 2 seconds or less of background noise (some conversation I could not understand) I was hung up on. When I physically went back to the pharmacy to speak to someone a employee was answering calls on SPEAKER PHONE asking for patients full name, date of birth, and prescriptions. THIS IS SENSITIVE INFORMATION THAT I AND ANYONE ELSE IN THE GENERAL VICINITY CAN HEAR. Highly unprofessional. I am sure they will be happy to hear I will NEVER return to this pharmacy.
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November 2023 by Enrique Ponce
The just for men didn't 100% work& a little pricey cashier ask if i had the card but didn't ask me if i wanted to apply for one
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November 2023 by Antonio Lopez
Good deals nice and clean ?
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October 2023 by Susana Frias
The rude black lady said her name was Esperanza. She was very disrespectful and rude. She didn't care to raise her voice in front of the other customers. All I wanted was for to check for my prescription vitamins because I've been waiting on it for a month. I'm pregnant and need my prescription. I also needed to find out what the problem was because they have been messing up my prescription orders lately. I never had so many problems getting my prescription orders until now.
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October 2023 by Valarie V.
Pharmacy staff is horrible!!!! Prescription s are always out of stock. Staff is rude. I do not recommend this CVS.
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August 2023 by Yoselyn Martínez
Bad customer service, they make us feel humiliated, they yell at you and the shopping experience is terrible.
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July 2023 by Taralynn Francis
I will never order my pictures for same day pick up or any service from this location again. First, I didn't receive a confirmation email that my orders were ready for pick up. Please note I gave the location 1.5 hours AFTER the estimated time of pick up to send an email but they never did. I called to check the status and was informed that their photo machine needed to reboot and to call back in 30 minutes. That was no problem for me, because technical issues happen in life, but after 30 minutes, I called and was on hold for 25 MINUTES until someone picked up the phone and it was the same individual who answered the call the first time! At this point I was on my way to the store to check the status of the photos in person. I told him I was waiting on the phone for 25 minutes and I needed the status of my pictures, and he stated they didn't receive the order. It took me going into the store and showing him my orders on the screen in his system to prove that the orders was received. Do you want to know what happened next? He activated the order, let the pictures print out of the main machine that is handled by employees and waited for me to grab the pictures instead of him grabbing them. Mind you, he needed to grab the pictures because the pictures have not been paid for yet. I had to grab the pictures, make sure they were organized and enveloped with the correct order so I could pay CVS for there services. After I paid for the pictures, then and only then did the email confirmation come that said, "Your pictures are ready for pickup." I was a pretty patient customer until I was on the phone on hold and not serviced in person. Thank you Eduardo for making me feel like I was not an important customer at all.
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July 2023 by Taralynn Haag
I will never order my pictures for same day pick up or any service from this location again. First, I didn't receive a confirmation email that my orders were ready for pick up. Please note I gave the location 1.5 hours AFTER the estimated time of pick up to send an email but they never did. I called to check the status and was informed that their photo machine needed to reboot and to call back in 30 minutes. That was no problem for me, because technical issues happen in life, but after 30 minutes, I called and was on hold for 25 MINUTES until someone picked up the phone and it was the same individual who answered the call the first time! At this point I was on my way to the store to check the status of the photos in person. I told him I was waiting on the phone for 25 minutes and I needed the status of my pictures, and he stated they didn't receive the order. It took me going into the store and showing him my orders on the screen in his system to prove that the orders was received. Do you want to know what happened next? He activated the order, let the pictures print out of the main machine that is handled by employees and waited for me to grab the pictures instead of him grabbing them. Mind you, he needed to grab the pictures because the pictures have not been paid for yet. I had to grab the pictures, make sure they were organized and enveloped with the correct order so I could pay CVS for there services. After I paid for the pictures, then and only then did the email confirmation come that said, "Your pictures are ready for pickup." I was a pretty patient customer until I was on the phone on hold and not serviced in person. Thank you Eduardo for making me feel like I was not an important customer at all.