CVS is a pharmacy that offers a mix of experiences for its customers. Many appreciate the knowledgeable and personable staff, particularly Pharmacist Samer Sultan, who takes time to listen to questions and provide tailored advice about medications. However, concerns have been raised about the pharmacy being understaffed, which affects the level of service provided. Customers have noted that the busy environment sometimes leads to a lack of proper guidance on new medications, with some staff seeming rushed and not wearing proper identification during interactions. On a positive note, employees like Rebecca at the checkout have made a significant impact with their friendly attitudes, leaving customers feeling appreciated and valued. Overall, while CVS has dedicated staff who genuinely want to help, the pharmacy faces challenges with staffing levels and management priorities, which can hinder the quality of service. Despite these issues, many customers have reported satisfaction with their visits, highlighting the importance of friendly and professional service throughout the store.
