CVS Pharmacy in Houston is a full-service pharmacy known for its helpful and friendly staff. Many locations are open 24/7 with drive-thru options, making it easy to pick up prescriptions quickly. The pharmacy offers a wide range of services, including prescription management, online refills, Rx delivery, and the ability to manage medications in person or through their app. Customers can also get vaccines such as flu and COVID-19 shots. The pharmacy is recognized for its effort to save customers money; in one case, staff voluntarily contacted a doctor to split a prescription into two doses, reducing the cost from $75 a month to less than two dollars. The pharmacists are quick to assist with questions, insurance issues, or prescription concerns, often going above and beyond to help. Customers appreciate the courteous service and the willingness of staff to help resolve problems efficiently. Despite busy periods, staff maintain professionalism and friendly attitudes, making each visit pleasant. Many customers mention that they prefer this CVS over other pharmacies because of the helpful staff, quick service, and the extra care taken to address individual needs. Overall, CVS Pharmacy in Houston is highly regarded for its excellent customer service, helpful pharmacists, and convenient services that prioritize the needs of their customers.
Great customer service! Specially in the pharmacy when I had issues with the insurance company, they took ownership and help me resolve the issue. Very grateful ?
October 2023
The pharmacist helped me right away. Both he and the technician were kind and helpful. I am really thankful. I had forgotten my pills at home eight hours away. I can't miss these pills.I also observed them giving vaccines and helping others. They were great.
July 2023
Probably one of my favorite pharmacies. All of the staff are more than helpful, willing to answer questions, give advice, assist with medication pre authorizations, etc. I intentionally drive past other pharmacies to go to this one.
