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February 2024 by José Félix
No. They have ATM.
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February 2024 by Waiki104l
All new pharmacy staff that doesn't know their regular clients and prioritizes rushing to fill meds over quality serviceCalled and young middle eastern lady put me on hold 15 mins then hung up in my face before giving specific info on the much needed prescription. Then received a text that med couldn't be filled. Called back and they let the phone ring...drove there while phone was ringing and stood in front of them as they ignored the call. I complained to the manager that they need to treat customers like family. People need their meds and their customer care is below par.
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January 2024 by Melissa R.
The pharmacy staff at this location have gotten multiple prescriptions wrong over the years we have been coming here, the last mistake was only filling half of the amount of tablets that the doctor wrote the prescription for. Last night, after speaking with my doctor's office, I tried multiple times to call and speak to a human - I ended up calling six or seven times, waiting on hold 10-20 minutes each time, only for them to hang up on me every time. Their work gets sloppier and sloppier every time I have to have a prescription filled. Honestly, I am shocked they haven't killed someone. I try to be empathetic toward the pressures they are subjected to. I have friends who are pharmacists and I know that COVID has really played a number on us all. However, I think it's time to start reporting them to the State Board of Pharmacy.
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January 2024 by Kat D
Pharmacy + Minute Clinic doesn't answer phone. Wait times for hours while no one is even at pharmacy and Minute Clinic. Super Lazy Staff with Attitudes. Doesn't care about your frustrations about not being able to speak with someone about your appointments/Questions you have. Way to comfortable in their positions to the point where they feel they don't have to work and answer phone. Horrible Customer service. I would never visit this store again and I would never use their pharmacy nor minute clinic. These people don't care about their customers. Don't waste your time and end up frustrated
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November 2023 by Peggy S.
This cvs only provides the pharmacy phone number. This cvs closes between 1:30 and 2 p.m. but rolled down the shutter at 1:27p just as I got to the window!! Talk about people who just don't care about customers and do a pathetic job!! I was livid. You set the timing then FOLLOW it!
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November 2023 by Roy Brooks
Great place with very friendly workers.
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November 2023 by mark scarbrough
Sign on the restrooms "No Public Restrooms"How about Customer Restrooms???
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October 2023 by T Seaton
Suppose you are looking for home aid-assisted devices such as wheelchairs, walkers, and bedside toilets. Check this CVS location out. I think it's a few dollars cheaper than the local medical stores.
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October 2023 by jen ko
See my review under the Minute Clinic. They are dishonest about billing (end of visit printed bill was zero, then bills started coming!). It's not worth it - just go to a real medical clinic that knows how to bill!
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September 2023 by David Yeary
This Minute Clinic is awful. 2 trips so far, zero results. I’m gonna have to get a PCP because this whole setup, process, procedures is a business model FAIL. Good idea, poorly executed. I checked in on time today. 30 minutes until their lunch hour. After 15 minutes I was told they can’t see me because it will run into their lunch hour that starts in 15 minutes. No one else waiting besides me. I’m done with this company.
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August 2023 by mustafa10497
The doctors here are among the most incompetent amateurs I have ever seen in my entire life. They could not even take a blood test from me and so, they introduced me to somewhere else. Their false reading of my TB test costed me over $300 for chest X-Ray.
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August 2023 by Karen L.
false positive tb test beware if you're coming for a tb test they give out false positives. someone else below also had the same experience so it's not the first they've done this now i have to pay extra for a blood test or chest x-ray. thanks a lot
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July 2023 by Lam M.
The NP Ngozi Ugwuoke gave me a false positive TB skin test result - seems like she doesn't know what she's doing. I had to go in 3-4 times because this provider takes too long & she is often the only provider there. I waited the second time for 40 minutes (after their lunch time) & so I left - it did not seem like there was any provider there. Next appointment she got me in at 2:20 when my appointment was at 2pm. I told her I waited for 40 minutes the previous day & she asked me why I left -- I told her because it did not seem like anyone was going to see me??? Lastly, when she checked my TB skin test she read it as positive. My mom has been a nurse for years & has done TB tests herself, she saw it and knew it couldn't be positive. Because of this provider I had to go to another CVS location and get the blood-draw TB test (quantiferon) to make sure I wasn't positive. Just got the call with my results & this NP informed me that my quantiferon results were normal. So upset that this provider wasted my time on multiple locations & inconvenienced me & made me drive to a farther CVS location because she cannot do her job right. Would not reccommend the Nurse Practitioner Ngozi Ugwuoke!!
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July 2023 by Adi D.
I don't understand what kind of customer service these pharmacists think they are providing when they lie about not receiving the prescription order from the doctor who called it in twice while I was with him. When I called the following day to check on my son's prescription who urgently needed it, they said they never heard from the doctor. I reached out to the doctor a third time and the doctor said when he called CVS on 3939 Bellaire Blvd in Houston, TX, the pharmacist told him she never heard from the doctor. The doctor immediately said "I AM THE DOCTOR" and the pharmacist responded immediately with apologies that she was busy with the customer. This is the worst customer service with the worst excuse that they give you any answer, right or wrong, without doing their do diligence to check on the prescription that the patient urgently needs. I am so disappointed at CVS and extremely tired of their lies. I will reach out to their corporate and file a major complaint on them. THEY ARE WORTHLESS. Beware of their lies. Never believe them when they tell you they never heard from the doctor or never received the order from the doctor. They never check and never inquire. It's an answer they give you to end the call. SHAME IN THEM!!!!!!!!
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June 2023 by Jeff Wenz
If I could do zero stars I would. I get the lack of help, but the help you have should be friendly especially from a pharmacist! Went through the drive thru yesterday and the pharmacist Rosemary was not friendly at all. Gave me a look when I didn’t put my card in the drawer, never offered counsel and didn’t say thank you or goodbye! Just put the bag in the drawer and walked away! I see why this CVS has a 2.4. How does management survive with this pathetic service?