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January 2024 by Maureen Guzman
Excellent service. Efficient, hard-working employees, who are also very kind.
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January 2024 by Gerson Tan
The girl with the eye glass and black hair with gray long sleeves and black leggings December 31 2023 5pm is very ruede and STUPID and gave us so much Hassle!!!!!. I went there for my prescription and she said there's none. So we went to other CVS in hillcroft to try if my prescription was there. And the guy we talked to hillcroft branch said "your prescription is in the beechnut branch did you went there? " and i said yes. And the guy said "whats wrong with the people in that branch its very simple it's not a rocket science"Yah right!!! Salute to the guys in the Hillcroft branch ... He transffered my prescription from beechnut to Hillcroft.
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December 2023 by Lily Torres
Terrible treatment at the pharmacy, mainly a dark-skinned lady because I don't speak English, she treats me very badly, even my presence bothers her, it is discrimination and humiliation, it was my turn and she attended to those who were still behind me, people like her should not have a job who said that you can mistreat someone for not having the same skin color as you, much less for not speaking English ??
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December 2023 by Sakina Waqas Anwer
They are very rude. The lady with the scarf assumes that I’m very dumb. I think I’m not from a country like hers. None of the people there are nice. They all have nasty attitude very rude. Very mean I have changed my pharmacy location. I will not be coming here ever again.
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November 2023 by BK BK
The Black lady work at this location at pharmacy is so rude and disrespectful and always make excuses we can not refill right now came tomorrow or a day after I pick up medication for my whole family since five years at cvs but not anymore
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September 2023 by Hannah Stewart
I went to pick up my photos and accidentally gave my married name instead of my maiden name. Then I typed in the wrong phone number for my CVS rewards. There was a lot going on, but still despite my own issues, the woman behind the counter (Tiffany maybe) treated me with grace and respect. I appreciated the interaction.
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August 2023 by Carmen Vela
I really like CVS’s app and enjoy using it at a 100%..
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July 2023 by Silvia Gomez
I have been coming to this pharmacy for more than 8 years and it is the first time that a cashier was very rude, rude and racist. Her name is CHRISTINE, all the other employees have always been nice but she was rude. bad service
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May 2023 by Dayana Paz
awful !!!!!!!!!!!! .. this place my god they never want to help you is crazy this place the horrible staff ??♀️
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May 2023 by Lerander Sandles
Please send coupons to my phone always a great experience at CVS
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December 2022 by James Baird
Worst place to get your prescription from. The women I spoke with got an attitude when I requested a refill on a prescription. Then as I tried to request my prescription be moved to a different pharmacy I was greeted with an unnecessary attitude. If you don’t like your job then maybe customer service isn’t for you.
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December 2022 by Janet Per
Lack of customer service. The young lady at the register would rather interact with a plastic bag than acknowledge a customer standing in front of them. When asked to look up a item they didn't want to bather and said they don't have it. You are better off using the self check for great service. Corporate is better if saving money & not even have a customer service cashier.
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December 2022 by D Town
Have not had anything that remotely seemed like a good experience at this location in a while(20 or so visits).It seems as though you have hired the pharmacists with the worst people skills available. They go out of their way to be aloof with what the customer needs the most, CARING and is willing & friendly to help them. These people are shameful and they are mostly women or young men. You are my closest CVS and I now dread every visit with my wife being a stoke, cancer, and surgery patient. I just came off a call in which I was told they would need over 24 hrs to fill my water pill & high blood pressure prescription ?
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December 2022 by Ally Rae
The pharmacy team is consistent, patient to answer any concerns or questions, and overall cares for their patients.If you struggle with remembering to pick up or order medications, I recommend signing up for text reminders. They'll let you know when you're due for a refill, as well as send texts everyday to remind you the medication is waiting for pickup (or to contact your doctor for a refill).With the CVS app, there's also options for delivery.I've recently changed insurances, and I'm no longer am able to go to CVS pharmacy. I miss the reminders, the check-ins, and the "small town pharmacy vibe" that CVS (Beechnut and Fondren) has greatly achieved.Thank you for the care, as well as the consistent and reliable service to the community!!!
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November 2022 by Luis G.
Pharmacy staff very rude, she tried to argue about insignificant stuff and she put my prescription away to make me wait more time, in purpose.Pharmacy staff rude and racist.I already changed my pharmacy business to a better place.